Mid-Wales All inclusive Holidays

Abbey Hotel was a convenient base for our family meet up. It was nice to have the pool facilities, though a shame the jacuzzi wasn't in use. The staff were polite and helpful, dealing with a couple of minor issues promptly (eg remote batteries for tv were dead). The grounds outside were pleasant but generally the impression was that the decor was dated and the hotel ready for an upgrade considering the cost of the rooms. For instance, several handles on the bedroom furniture were missing, the tv was only freeview (no iplayer etc available), no usb charger points in rooms, there was no air-con in bedrooms, the bathroom basin was discoloured and crazed and didn't retain the water level. The food was just adequate, and some meal ingredients didn't fully match up to the menu descriptions, which we only realised later so didn't address at the time. As for the creme brulee, £8.50 for a very small ramekin was disappointing. Breakfast, on the other hand, was great. The serve yourself buffet was well stocked and with a good range of options available. Staff were quick to keep the tables clear in what was a very busy environment. Parking was good, as was access. Overall, a pleasant stay suitable for what we needed. With a bit of investment/ upgrade/ simple tlc it would be easier to recommend.

The Telford Hotel, Spa & Golf Resort LOUIS SHIRLEY

I liked the bar area. There was a wedding the first night so it was rather noisy. Our room was in an annexe which was a little cut off.

Lovely hotel. Excellent all round

Beautiful Building, very friendly staff, lovely welcome from reception team.

This property is located outside of Cheltenham city center and most rooms (all standard/smaller rooms) are in the basement. Basement has been remodeled and rooms are decent but you’re still in a basement with very little access to natural light or windows. Cleaning personnel were very loud in the morning as well talking to one another.

Friendly staff. Wonderful garden. Top quality meals, ingredients and menus. Comfy bed, quality bed linens and towels. Garden room a delight, inside dining cozy.