Engadin All inclusive Holidays

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Excellent location. Staff members were very helpful. The A/C definitely helped in this hot summer. Will highly recommend.

Overall poor experience. I hadn’t been informed that there would be an extra charge for a 3rd person even though I had booked the room for 3, 1 adult and 2 children (14 & 12 years old at the time of booking and checkin). I am perplexed that the extra charge for a 3rd person wasn’t matched by extra services; we still had only 2 bath robes until we requested for more, we only had 2 slippers until we asked for 1 more pair and we were given 1 bottle of mouth wash during the whole stay. The food eCHO was a cold lamb shank which had to be returned to the kitchen and the chicken burger at the Lenox bar was served without avocado and eggs. The chicken burger was also returned to the kitchen. The whole experience has been atrociously poor. Won’t recommend

Excellent location. Staff members were very helpful. The A/C definitely helped in this hot summer. Will highly recommend.

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Me and my family went to Switzerland for a fun planned trip we found a listing near the Zurich HB station for check in we had at 3pm we got there around 3:15pm we looked at the main desk we saw that it said go to the back door while there was a whole check in desk at the front fully empty at the back we had to wait around 45 minutes for the owner to come around to check me and my family in and not just that we entered the building to see that our room still wasn’t ready after an hour and 45 minutes of waiting they finally finished cleaning, we entered the room to see still a couple trash pieces on the ground and to find out the listing didn’t have AC even though it mentioned having AC instead they give us a broken down taped fan as a replacement and at the end to end it off they only provide one bathroom to share to other hotel customers with 65 Swiss francs for room service that was horrible very bad experience with heat during the night only having a useless broken down fan very bad hotel and the worst experience nobody should ever have to stay here and have to feel this pain.

There was dust in the room, poor ventilation, very basic