Greece All inclusive Holidays

I personally think what you need to improve is the quality of your drinks for all inclusive. The coffee was not strong, because it was instant not from beans, the cocktails were poorly made and all of it were served in paper cups that got soaked in minutes. The place all together is wonderful in terms of food,views and hospitality.

Clean and nice environment

I have very mixed feelings about the holiday. The hotel was nice, but our room wasn't. The private pool was full of flies and other insects and was tiny. There is no separate bathroom, it's all quite open plan which wasn't pleasant at times. The staff were lovely, especially Sofia in the bar, Paloma in the restaurant (very professional, hard-working and lovely) and Maria from the shop (amazing, kind, lovely woman). The food was also amazing (particularly the desserts which were incredible). But there was no air-conditioning in the main parts of the hotel except for the main bar, which didn't work when the bar was open because all the doors were open. The air-con in our room was good, thank god. Travellers should also be aware that the hotel is built on a cliff and there is only one lift in the whole complex so mostly, it is stairs (a lot of them) and slopes. Terrible if you have mobility issues. The swimming pool and sun-lounge area was also an issue. Sun beds and loungers were full right from sun-up till sun-down. Despite signs on them to say that people could not put towels on them and then disappear, this happened all the time and nobody rectified it. Suffice to say, we were pool-less for the entire holiday. Very mixed review. The views were stunning, the sea was crystal clear, the food was lush and the staff were lovely. But I don't understand how this is listed as a 5-star hotel. It is a 3-star by the standard of the rooms. £3500 wasted.

They can do better in both behavior and activities!

We usually don't do all-inclusive holidays, so this was our first experience in a long time, and we were thoroughly impressed. The resort exceeded our expectations, providing a clean and spacious beach with plenty of free loungers and a great selection of water sports. The four pools were well-maintained, with friendly staff at the pool bar enhancing our enjoyment. We stayed in a bungalow that was well decorated and very comfortable. Dining options were excellent, with an Italian restaurant open for dinner by reservation and the Taverna available for both lunch and dinner. The Taverna's Sunday barbecue featuring delicious grilled meats was a highlight. The main restaurant offered a fantastic variety of Cretan and international cuisine. The spa services, including a facial and massage, were wonderful, and Erica was especially helpful in providing treatment information. The general manager was frequently visible, demonstrating a strong commitment to customer service and improvement. Right outside the resort, we found numerous shops and restaurants, creating a friendly atmosphere. We also enjoyed a well-organized trip to Heraklion and the Palace of Knossos, complete with earpieces to hear our knowledgeable guide. Overall, Agapi Beach Resort feels like a little village, perfect for families and those seeking a relaxing getaway. We left with great memories and a desire to return.

They can do better in both behavior and activities!

I have very mixed feelings about the holiday. The hotel was nice, but our room wasn't. The private pool was full of flies and other insects and was tiny. There is no separate bathroom, it's all quite open plan which wasn't pleasant at times. The staff were lovely, especially Sofia in the bar, Paloma in the restaurant (very professional, hard-working and lovely) and Maria from the shop (amazing, kind, lovely woman). The food was also amazing (particularly the desserts which were incredible). But there was no air-conditioning in the main parts of the hotel except for the main bar, which didn't work when the bar was open because all the doors were open. The air-con in our room was good, thank god. Travellers should also be aware that the hotel is built on a cliff and there is only one lift in the whole complex so mostly, it is stairs (a lot of them) and slopes. Terrible if you have mobility issues. The swimming pool and sun-lounge area was also an issue. Sun beds and loungers were full right from sun-up till sun-down. Despite signs on them to say that people could not put towels on them and then disappear, this happened all the time and nobody rectified it. Suffice to say, we were pool-less for the entire holiday. Very mixed review. The views were stunning, the sea was crystal clear, the food was lush and the staff were lovely. But I don't understand how this is listed as a 5-star hotel. It is a 3-star by the standard of the rooms. £3500 wasted.

Fantastic food and drink quality. Lots of extra dining opportunities at a great quality.

Everything was good except some of the staff

Clean and nice environment

We usually don't do all-inclusive holidays, so this was our first experience in a long time, and we were thoroughly impressed. The resort exceeded our expectations, providing a clean and spacious beach with plenty of free loungers and a great selection of water sports. The four pools were well-maintained, with friendly staff at the pool bar enhancing our enjoyment. We stayed in a bungalow that was well decorated and very comfortable. Dining options were excellent, with an Italian restaurant open for dinner by reservation and the Taverna available for both lunch and dinner. The Taverna's Sunday barbecue featuring delicious grilled meats was a highlight. The main restaurant offered a fantastic variety of Cretan and international cuisine. The spa services, including a facial and massage, were wonderful, and Erica was especially helpful in providing treatment information. The general manager was frequently visible, demonstrating a strong commitment to customer service and improvement. Right outside the resort, we found numerous shops and restaurants, creating a friendly atmosphere. We also enjoyed a well-organized trip to Heraklion and the Palace of Knossos, complete with earpieces to hear our knowledgeable guide. Overall, Agapi Beach Resort feels like a little village, perfect for families and those seeking a relaxing getaway. We left with great memories and a desire to return.

Lovely hotel, great food choice for all inclusive. Few things in the hotel room that didn’t work: USB plug sockets and plug in the sink. Tv remote was missing too.

They can do better in both behavior and activities!

Fabulous hotel staff all lovely- many remembered us from last year - such a relaxing break.