East of England Beach Holidays

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

LOVE THIS PLACE! The food is phenomenal and the staff is incredible! I would come back here every time I am in London!

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Our stay at the Grange Beauchamp was excellent! The location couldn’t be better! It is within a 5 minute walk to Russel Square Station on the Piccadilly Line, and a 5-7 minute walk to Holborn Station which has access to the Piccadilly and Central lines for the Tube. It is quiet, and safe, with parks close by, and right around the corner from The British Museum! The staff were lovely and helpful. They were always smiling and welcoming. Our room was very large, which was perfect for two adults and two teens. We didn’t feel like we were cramped and on top of each other. Our room was very clean and in good shape, with normal wear and tear. Best of all, it was cool because of the Air Conditioning! The room could have used a dresser for storage, though there were two closets for our things. We couldn’t have enjoyed our stay more.

Nice hotel in a great location close to the centre and also easy to get to from the train stations

Great location. Room was a quiet and cool refuge from the summer heat. Would absolutely stay here again.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

We will definitely be staying again if ever in London.

The property and the surrounding neighborhood are both amazing. The gym and the pool are very nice amenities. The room was about as expected, but as I stayed in July it was very hot in the room due to no temperature control. There was an issue with my bathroom sink and the shower not draining properly, and even after reporting the problem to concierge, the issue was not fixed until nearly 24 hours later. Overall, I would recommend the Ark and would stay there again during more moderate temperatures.

Wonderful location for exploring the Borough Market, Tower of London and fantastic views of Tower Bridge. The breakfast was hearty and a lot of options were available. The hotel allowed us to store our luggage the day of checkout so we could continue to explore the city. I would recommend this hotel.

Overall good - we were not told that how to operate the lift using the electronic key so this was a bad start. Also, a shaver socket would have been useful. Finally, we didn't realise there was a restaurant until it was time to go so we just had snacks and a burger at the bar rather than a nice dinner. However, overall a pleasant hotel and we would come here again.

LOVE THIS PLACE! The food is phenomenal and the staff is incredible! I would come back here every time I am in London!

Great hotel, very friendly staff

Love this hotel. I’ve stayed here a few times now and everyone is so great. Love the gym as they have pelotons. One thing is this time the room I was put in had a weird water running noise that ran every now and then.