Ilha de Jaguanum Beach Holidays

Esta en una buena locación, cerca de la playa, cerca de todo, el desayuno buffet es delicioso!! Y tiene mucha variedad super rica, lo que deberian mejorar es ciertas cosas en los cuartos como los jabones y el shampoo

Tub is rather dangerously slippery. Needs some strips.

The hotel itself wasn’t very clean

Overall the experience was great. Amazing staff, good accommodations, fantastic breakfast. Love it. 2 thumbs 👍 👍up.

Amazing stay and experience Front desk extremely helpful and kind and made the stay worth it

Amazing stay and experience Front desk extremely helpful and kind and made the stay worth it

Tub is rather dangerously slippery. Needs some strips.

My recent stay at the Miramar was a mixed experience with positive memorable highlights, but unfortunately a couple of negative experiences overshadowed my stay. I was staying solo at the hotel for 4-nights, and was pleasantly surprised at the excellent facilities of the rooftop pool, gym and extensive breakfast. For someone who travels over 100 nights a year, this was one of the best breakfasts in variety, quality and added touches that I wouldn’t usually expect. The staff were attentive, always willing to help and I recall lovely interactions with the concierge daily. Unfortunately my stay was overshadowed by an unusual no-visitor policy in the hotel, meaning no visitor can enter the hotel beyond the lobby. I can understand this for security purposes and avoiding unpaying guests in using hotel facilities, e.g pool and gym. But for business travellers, this could be extremely limiting with not allowing guests to accommodate paying clients in the restaurant / bar, or collaborate in working areas. It was the handling of my complaint which was the frustrating element, with delays in response from management, the chasing with front desk, and often condescending comments and interruptions from staff when discussing my complaint. Additionally, due to the high security from the hotel, I felt a lack of privacy with someone watching your every move and I see this is a common thought noted by other reviewers. Overall, I’m highly satisfied by the hotels offering, but disappointed.