Yucatan Peninsula Cheap Holidays

Room furniture, not 4 star quality it is of substandard. Need more lighting in the room. Bathtub, is of poor quality, neck hurts with protruding tile lip. Fitness room, is out of reach, poor planning. No microwave in the room why.? Staff should be trained to speak English, since it is a international tourist spot. Need more restaurants in house, if Westin is international. I'm helping with valuable information, I was in hotel business so take advantage of it.

Enjoyed our time there...pool bar was fun...

The staff were the best part. Don’t get me wrong of course, the site is amazing, the beach was amazing, but the staff were just top of the line. They were kind, attentive, perceptive, and fun!

Overall our stay was very nice. Upon arrival we were told of all the dining options. The pizza shop is no longer in service and Italian restaurant was not open for the first few nights of our stay. The resort itself checked all of the boxes. The pools were nice, plenty of seating available. We went to three of the (included) dining options for dinner, all were nice, but came with lengthy wait times and the food wasn’t as warm as we’d have liked, but still a nice option outside of the buffet. The staff were friendly and helpful. Only slight letdowns were the lack of hot water in the rooms, we took cold showers all week, and the nightly activities and shows were a bit lackluster. Overall it was a nice stay, beautiful resort and amazing views! We traveled with three kids (13, 11, and 9), and the resort was able to secure us two neighboring rooms.

Great food options, quick access to the beach

This place was great had no issues. The staff is great the food was awesome 👌 The only thing I would say is our check in process was to long of a wait .

Enjoyed our time there...pool bar was fun...

The staff were friendly and fun, the food was delicious, and the resort was beautiful!