Plum Island Golf Holidays

Room was clean and properly stocked with everything we needed. Stafff was wonderful from the doormen to counter to bar , we had a great experience. The hotel is closed to the museums and also close to public transportation which was a big plus for us. We traveled with our dog and had a lot of fun walking her to the park which was only two blocks away. 100% recommended!!!! Great restaurants in the area too

The hotel was great! Clean, well maintained, and great location. Huge breakfast buffet and great views!

Pros: Our room was cleaned really well every day. The staff was very helpful and kind. The food in the cafe downstairs was delicious and reasonably priced. It felt safe. Noise was fine for us because we had a sound machine. The bed was comfortable. The location is excellent. Cons: shower water pressure was so extremely weak. I am not sure what the daily resort fee was for. I wish it had covered replenishing water bottles- we received two on the first day but not daily. We brought chick fila into the lobby cafe area and they told us to move outside to the patio.

Petit hotel dont la chambre était agréeable, moderne et bien aménagée. La douche est exceptionnelle pour cette catégorie d'hôtel ! Moderne, grande, propre, bien équipée (large pomme au plafond et douchette sur flexible), pas besoin d'attendre longtemps l'eau chaude... Top. Le seul grain de sable dans l'engrenage a été de constater un ménage imparfait avec pas mal de poussière sur le chevet, non visible en journée mais révélée par l'allumage de la lampe de chevet... Mais le staff a été réactif. Un peu dommage qu'il n'y ait pas de services annexes (bar, petit déjeuner) dont on pourrait profiter notamment sur le petit rooftop. Vous serez quitte juste de pouvoir profiter du mobilier d'extérieur (canapés, fauteuils et tables basses) en y apportant les boissons en cannettes achetée à l'accueil ou votre cup de café offert.

Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.

After staying in New York City many times, this is probably one of the best stays I’ve ever had. The rooms were clean, the staff was amazing and Location was excellent. What really made this place great was the morning breakfast staff and the evening happy hour staff. Specifically one staff member Sonia who served the wine and attended to all the guests made this stay extremely amazing. We met so many nice people and the staff made this stay extra special. I would highly recommend this location to returning New York visitors or new visitors as well.

Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.

We had a wonderful experience at the Conrad! Could not have asked for a better place to stay.

It was in a great location and the size of the room was excellent! The only negatives are that there isn't an onsite coffee or breakfast option, or an onsite bar area.

Room is outdated, but was very clean. Great location makes up for it! I would stay here again!

After staying in New York City many times, this is probably one of the best stays I’ve ever had. The rooms were clean, the staff was amazing and Location was excellent. What really made this place great was the morning breakfast staff and the evening happy hour staff. Specifically one staff member Sonia who served the wine and attended to all the guests made this stay extremely amazing. We met so many nice people and the staff made this stay extra special. I would highly recommend this location to returning New York visitors or new visitors as well.

Great location, clean, comfortable bed and decent shower- twin bed room is really, really small (even by NYC standards!) Would not stay in that room with my wife, but alone it's fine.

Great proximity to theaters and good food in Hell’s Kitchen. Worst bed I have tried to sleep in since n overnight in my son’s frat house 20 years ago.

An extra $45 a day fee that we weren't aware of but I assume that is custom for NY hotels. Automatically charged for minibar when nothing was used or consumed and took 4 calls to the desk to get charge removed is a bit perplexing. You can see your bill on the tv which is useful. In room dining is very good but pricey even with the $20 daily food credit. They didn't have tropical green smoothie the entire week which was disappointing. Didn't use laundry, gym, or any other amenities. View was incredible and everything we wanted. Room was in need of deep cleaning and upgrading. Stained walls, fading and outdated carpeting, aged and scratched furniture. Water pressure was fantastic. This was our first time in NY and we chose a spot within walking distance of everything..Intercontinental did not disappoint in that regard. If street noise, sirens, etc. is not your jam, choose somewhere else. We heard everything every night but didn't mind and even enjoyed it. Hearing the fans cheer on the Knicks in the finals from the street was incredible. Subway is right next door which is convenient. Elevators are confusing at first. Last few go to the higher floors, first few go to lower levels and offices but there is no sign or we didn't see one. All in all, we loved NY and can't wait to return but probably wouldn't stay at this location again.