Playa de Palma Golf Holidays

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.

We really enjoyed our time at Rio Bravo! The staff were friendly and kind, and even taught us a bit of Spanish. The buffet offers a good selection of food, and we didn’t mind the 3 drink per person cap (it’s designed to stop people misbehaving), and the staff were lenient. We look forward to returning one day.

Close to the actions, beautiful walk on the boulevard.

Hotel lovely, room nice but small no seating area we are English and didn't realise it would be full of Germans. Breakfast good Evening meal poor and did t get a drink included with meal ( inc had to pay for water) air con didn't work in room but eventually got it sorted. No sound proofing of room so noisy all night long with groups coming home 1am 2am 3am etc banging doors and shouting, asked to be moved but hotel full. All in all nice hotel but wouldn't return due to area been German which we weren't told about

Front desk staff were exceptional. Assisted us with any and all local inquiries. The rest of staff were extremely pleasant and friendly at all times. The room was clean and comfortable with a fantastic view. Only one complaint is that there was no dresser to put clothes away. For our 5 day stay, the closet was insufficient. The breakfast was fantastic with many options to choose from

Room was spotless, staff were very polite and helpful. Breakfast was super.

Hotel lovely, room nice but small no seating area we are English and didn't realise it would be full of Germans. Breakfast good Evening meal poor and did t get a drink included with meal ( inc had to pay for water) air con didn't work in room but eventually got it sorted. No sound proofing of room so noisy all night long with groups coming home 1am 2am 3am etc banging doors and shouting, asked to be moved but hotel full. All in all nice hotel but wouldn't return due to area been German which we weren't told about

We really enjoyed our time at Rio Bravo! The staff were friendly and kind, and even taught us a bit of Spanish. The buffet offers a good selection of food, and we didn’t mind the 3 drink per person cap (it’s designed to stop people misbehaving), and the staff were lenient. We look forward to returning one day.

Close to the actions, beautiful walk on the boulevard.