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Helios Mallorca Hotel & Apartments

Photo gallery for Helios Mallorca Hotel & Apartments

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium Room, Balcony, Pool View | View from room
View from room

Overview of Helios Mallorca Hotel & Apartments

VIP Access
UNESCO Sustainable Travel Pledge

Helios Mallorca Hotel & Apartments

3.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
Carrer de la Carabela, 7, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

Explore the area

  • Popular LocationPlaya de Palma2 min walk
  • Popular LocationCala Estancia13 min walk
  • Popular LocationSan Antonio de la Playa Marina14 min walk
  • AirportPalma de Mallorca (PMI)11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Palma de Mallorca

Located near the beach, Helios Mallorca Hotel & Apartments is in Can Pastilla, a neighbourhood in Palma de Mallorca. Casa Museo J.Torrents Lladó and Lonja de Palma de Mallorca are local landmarks, and travellers looking to shop may want to visit FAN Mallorca Shopping and Shopping Mall El Corte Ingles. Looking to enjoy an event or a game while in town? See what's happening at Circuito Mallorca or Visit Mallorca Stadium.

What's nearby

  • Playa de Palma - 2 min walk
  • Platja de Can Pastilla - 4 min walk
  • Platja d'Or - 10 min walk
  • Cala Estancia - 13 min walk
  • San Antonio de la Playa Marina - 14 min walk

Getting around

  • Jacint Verdaguer Station - 8 min drive
  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • Palma de Mallorca (PMI) - 11 min drive

Restaurants

  • Bon Vent - 3 min walk
  • Dino - 4 min walk
  • Il Gamberetto di Palma - 5 min walk
  • Space - 5 min walk
  • L'Artista Pizzeria Napoletana - 8 min walk

About this property

Helios Mallorca Hotel & Apartments

3-star eco-friendly hotel located in Can Pastilla
At Helios Mallorca Hotel & Apartments, you can look forward to a poolside bar, a terrace and a garden. For some rest and relaxation, visit the sauna, and indulge in reflexology, a massage or a body scrub. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
Other perks include:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, luggage storage and a bike cleaning area
  • Multilingual staff, smoke-free property and a front desk safe
  • Guest reviews give top marks for the beach locale, overall value and first-rate property condition
Room features
All 305 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, fridges and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Catalan, Dutch, English, French, German, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Electric car charging station on site
  • Free off-site parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10 for adults and EUR 5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Bulk dispenser for toiletries
  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 6.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Self-parking fee: EUR 10 per day
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses wind, solar and geothermal energy
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Helios Playa de Palma
Hotel Helios Playa de Palma
Hotel Helios Mallorca Playa de Palma
Helios Mallorca Playa de Palma
Helios Mallorca
Helios Mallorca Hotel Apartments Playa de Palma
Helios Mallorca Hotel Apartments
Hotel Helios Mallorca
Helios Mallorca & Apartments
Helios Mallorca Hotel Apartments
Helios Mallorca Hotel & Apartments Hotel
Helios Mallorca Hotel & Apartments Palma de Mallorca
Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca

Frequently asked questions

Does Helios Mallorca Hotel & Apartments have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at ?

As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at on 9 Mar 2023 start from €61.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Helios Mallorca Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helios Mallorca Hotel & Apartments?

Self-parking is available for EUR 10 per day. There is free parking nearby.

What time is check-in at Helios Mallorca Hotel & Apartments?

Check-in is from 3:00 PM - anytime.

What time is check-out at Helios Mallorca Hotel & Apartments?

Checkout is at noon. Late checkout is available for a fee.

Where is Helios Mallorca Hotel & Apartments located?

Located in Can Pastilla, this spa hotel is within a 5-minute walk of Playa de Palma and Platja de Can Pastilla. Cala Estancia and San Antonio de la Playa Marina are also within 15 minutes.

Can I cancel my reservation for free at Helios Mallorca Hotel & Apartments and receive a full refund?

Yes, Helios Mallorca Hotel & Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Helios Mallorca Hotel & Apartments cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1009 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 298 out of 1009 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 38 out of 1009 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 7 out of 1009 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 1009 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

WING YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the best hotel i have stayed! Very good and considering service which I appreciated a lot! I ordered half board including dinner but I realise the food is not my type and hotel willing to refund me everything without complaining which I never expected! The best hotel ever! The room is beautiful and tidy ! It should be more than 3 stars hotel! Recommend this to everyone coming to Mallorca

10/10 Excellent

Terezinha Mangrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time we came to Palma and second time we stayed in this wonderful hotel, and the next time will be in this same hotel, everything is wonderful, comfortable, clean and the service of the staff is wonderful

10/10 Excellent

Dana, Tumwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasantly surprised by how nice it was. Very well kept and friendly staff. Would stay there again.

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent apartments Very good location Excellent customer service. The breakfast buffet was wonderful.
Stayed 3 nights in Nov 2022

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff from front desk to bartenders
Stayed 2 nights in Nov 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 2mins to the beach, 8mins to the airport, and 2mins to the bus stop to go into Palma! Newly renovated, very clean and modern, lovely design. Only negative is the walls are very thin.
Stayed 3 nights in Nov 2022

10/10 Excellent

Rebecca Louise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was stunning, the lobby and pool areas are like a five star hotel as we’re the staff! The buffet breakfast was delicious, if you visit in November like we did just be advised that the pool is freezing!
Stayed 5 nights in Nov 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is an under rated hotel, from the entrance to the exit, the hotel puts its guests first. The first impression in reception is clean and welcoming. The staff are amazing throughout the hotel

10/10 Excellent

Natalie

Stayed 1 night in Oct 2022

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick break
Went here for few days to see Palma but the weather was fantastic so only went once which means we will return only thing that would be better is if it had tea making in the room
Stayed 5 nights in Oct 2022