Puerto del Carmen Golf Holidays

had a relaxing stay, excellent meals, clean room, staff was friendly and helpful, definetely recommend

A wonderful complex, staff always there when needed. Peaceful and relaxing

The hotel's location is ideal for beach enthusiasts, while also being conveniently situated near public transport bus stops, offering easy access to and from the airport. The hotel grounds are well-maintained, clean, and feature pleasant pools with ample seating. Although some guests still reserve sunbeds, we were always able to find a spot, even later in the day. The entertainment team is multilingual and maintains a lively atmosphere throughout the day. The food is fresh, with a good variety, though perhaps a bit simple, but there is plenty of it. I personally had no issues. I should note that I primarily ate savory dishes, so I am unable to comment on the desserts. However, the ice cream looked appealing, and I observed others enjoying it. Some rooms may have certain drawbacks, such as persistent noise, around 50 decibels, both day and night. The kind receptionist promptly resolved the issue by changing rooms the following day. However, in my opinion, that particular room should not be offered to guests unless the noise problem is permanently addressed. Additionally, the refrigerators may be unreliable, so it's advisable to check their functionality regularly. While some rooms are undoubtedly dated, I appreciated the real wood furniture, despite the stained carpets. The rooms do not include kettles, tea/coffee facilities, or minibars, but the bar offers a full range of beverages throughout the day. There are always at least a few fruits in a snack section in a bar.

Our second stay at this property and despite it being just before a refurbishment this time, it was a lovely experience with plenty to do for the kids, easy to access other parts of the island and courteous staff that made it easy to holiday there as a single parent. The gym facilities are ok but not great - they did just fine with some creativity. Some confusion initially with dining as it wasn't clear that there was a team that worked out seating for you - their access point was a bit hidden but once we worked out they would find tables for us, it was really easy too. Excellent cleanliness and great service.

This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.

A wonderful complex, staff always there when needed. Peaceful and relaxing

This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.

Very well equipped apartment. Comfortable bed and sofa. Aircon very efficient. Ground floor apartment perfect for us and easy walking to the decent size pool. Great position within easy walking distance of restaurants and shops.

Our second stay at this property and despite it being just before a refurbishment this time, it was a lovely experience with plenty to do for the kids, easy to access other parts of the island and courteous staff that made it easy to holiday there as a single parent. The gym facilities are ok but not great - they did just fine with some creativity. Some confusion initially with dining as it wasn't clear that there was a team that worked out seating for you - their access point was a bit hidden but once we worked out they would find tables for us, it was really easy too. Excellent cleanliness and great service.