Aegean Sea Golf Holidays

Severe health and hygiene issues - confirmed bedbugs. We experienced a severe hygiene issue during our stay at this property. Within the first 48 hours, my husband began developing severe bite marks. We notified the front desk immediately to request a deep clean and fresh bedding, but the issue was dismissed as local outdoor bug bites. Despite thoroughly checking the room initially and finding nothing, we later discovered a dead bedbug under the covers. We have photographic documentation of both the insect and the daily bite patterns. Other guests have noted similar experiences in past reviews. Travelers should exercise caution when booking this location.

The Grand Ambassador Santorini Hotel had the best views on the island! The staff even upgraded our room at no cost due to some maintenance issues with our original room. My Wife and I received world class customer service from the staff! We will definitely be visiting Santorini, Greece again in the future! Thank You Grand Ambassador Santorini Hotel for the AMAZING hospitality!

Loved the pool. The villa was really clean and bright. You do need to check into the actual hotel (which this is not, this is the villas), which is like 5-10 mins away by car, and I'll say this now that the hotel does have a restaurant. It was nice that when requested, they quickly delivered an iron and ironing board since it wasn't already inside our villa. The whole property was really clean and well maintained. The view from our villa was nice. The villa does have a steam shower which was nice. It had two bathrooms, one with the bedroom and one downstairs. It had its own dedicated parking spot for our rental car, dishware for cooking, a washer (no dryer), microwave, and a nice refrigerator/freezer. Couple of minor gripes and preferences were that the furniture was really basic and hard plastic so the seating was not comfortable. The wifi was pretty fast (broadband) but extremely high latency (ping) (700+ ms) for those who care about things like that. One of the gripes we had was that there is allegedly "room service" as they leave you food/drink/wine menus in your room and the phone has a room service button, yet if you want to order food, they will make it in their restaurant located at their hotel as previously mentioned and they do not deliver it... so it makes it pointless room service. Overall it was a nice villa, it was pretty quiet, and not too far away from old town Chania (10-15mins).

Endroit préservé de la foule, confortable, excellents repas et dejeuners. le personnel Grecs et albanais sont extrêmement gentils, La piscine est magnifique, les chambres et terrasses sont intimes et grandes et aussi merci Alexandre et Linda et à tous, sNs lesquelles la notes de l’établissement ne pourrait pas être 5 /5

Very clean. Staff amazing. Quiet.

The Grand Ambassador Santorini Hotel had the best views on the island! The staff even upgraded our room at no cost due to some maintenance issues with our original room. My Wife and I received world class customer service from the staff! We will definitely be visiting Santorini, Greece again in the future! Thank You Grand Ambassador Santorini Hotel for the AMAZING hospitality!

The staff at the front extremely nice

Exceptional! Service was personalized and we felt very cared for by the staff. Beautiful pool and dining area - included breakfast and unlimited coffee was a treat and a dream. Room and amenities were incredibly clean and well maintained. Beach was a quick walk away. Would stay again 10/10

Liked: Staff Helena? on reception and Thanos in restaurant. Both extremely helpful, approachable and professional. Room Breakfast Roof top pool. Any issues raised were resolved in a prompt and professional manner. Disliked: Housekeeping issues re dust in/ around bed frame Ashtrays left with cigarettes ends in it from previous guests. ( we are non smokers) Not enough staff serving breakfast and Thanos, although new, seemed to be left to oversee taking orders and serving a busy restaurant.