Scotland Kid friendly Holidays

Only thing I didn't like is WiFi , we have struggled connecting wi-fi and it took ages to fix the issue

Really easy to get to and lovely location

I was disappointed that in the cocktail lounge we had to go to the bar to order and pay. No service at the tables...this is a 4 star restaurant. We had lunch in the brasserie and it was okay. We went to the main restaurant for dinner but they did not have chicken on the menu...very strange, again for a 4 star, so we had dinner in the Brasserie, which was not what I wanted. I also asked if there was availability for a massage anytime that day. I was told it was an outside company and there were none availabe. I guess my hopes were higher for this more expensive hotel...

Great property, with well furnished rooms and breakfast options.

Stayed one week August 24th to 31st. Location is fantastic at bottom of royal mile which less noisy from top of royal mile. Very walkable to attractions and the hop on/off bus stop. Check in was smooth. Craig offered early checkin with sign up of loyalty program (free). This was greatly appreciated. There is no room cleaning for shorter stays. There are garbage rooms on each floor to place recyclables and garbage. Breakfast options were great. Lots of restaurants nearby that offer vegetarian and gluten free meals. Prices are equal to hotel. Beds are comfortable. Studio room had a kitchenette to make meals. Downside was toilet and bathtub. As a shorter person I found toilet was too high (feet dangling) and bathtub a little too high. Used support bars to get in and out. Shower head was low even for me. Ask front desk toilet paper and clean towels. Air conditioning does work. Need to leave a card in the holder by the door, leave the switch that was on one wall on and turn thermostat back on when you return to room. I would book again directly with hotel for points and walk in shower option room.

I was disappointed that in the cocktail lounge we had to go to the bar to order and pay. No service at the tables...this is a 4 star restaurant. We had lunch in the brasserie and it was okay. We went to the main restaurant for dinner but they did not have chicken on the menu...very strange, again for a 4 star, so we had dinner in the Brasserie, which was not what I wanted. I also asked if there was availability for a massage anytime that day. I was told it was an outside company and there were none availabe. I guess my hopes were higher for this more expensive hotel...

Really easy to get to and lovely location

Great property, with well furnished rooms and breakfast options.

I was disappointed that in the cocktail lounge we had to go to the bar to order and pay. No service at the tables...this is a 4 star restaurant. We had lunch in the brasserie and it was okay. We went to the main restaurant for dinner but they did not have chicken on the menu...very strange, again for a 4 star, so we had dinner in the Brasserie, which was not what I wanted. I also asked if there was availability for a massage anytime that day. I was told it was an outside company and there were none availabe. I guess my hopes were higher for this more expensive hotel...

Really easy to get to and lovely location

Great property, with well furnished rooms and breakfast options.