San Francisco Kid friendly Holidays

Nice hotel, modern rooms and bathrooms. Cool roof top bar

I prepaid for our room, but host made me feel like a low class imbecile for asking to use my debit card for the incidentals charge via Apple Pay. I’d stayed in 7 hotels (including The Venetian) just days prior and it was never a problem, once. I explained that I was all prepaid, my physical card is missing, and Apple Pay is the exact card I’d used to pay online - plus offered a hard copy of my full number, expiration and security code, and he still refused with nose shoved in air. He said I could use Apple Pay when I checked out (??) and paid for any incidentals, but not for the check in. I had to borrow my son’s debit card in order to get the room I’d ALREADY PAID FOR. Then he looked at my son like he was an imbecile, too, and examined his license for about 30 seconds. Next, this place is full of rude guests who cut you off in line and pretend that they didn’t. Happened to me twice! Worst part is the required valet that costs over $100 and they take 20-30 min to get you your car. Good luck if you’re in a hurry.

Nice hotel, modern rooms and bathrooms. Cool roof top bar

I prepaid for our room, but host made me feel like a low class imbecile for asking to use my debit card for the incidentals charge via Apple Pay. I’d stayed in 7 hotels (including The Venetian) just days prior and it was never a problem, once. I explained that I was all prepaid, my physical card is missing, and Apple Pay is the exact card I’d used to pay online - plus offered a hard copy of my full number, expiration and security code, and he still refused with nose shoved in air. He said I could use Apple Pay when I checked out (??) and paid for any incidentals, but not for the check in. I had to borrow my son’s debit card in order to get the room I’d ALREADY PAID FOR. Then he looked at my son like he was an imbecile, too, and examined his license for about 30 seconds. Next, this place is full of rude guests who cut you off in line and pretend that they didn’t. Happened to me twice! Worst part is the required valet that costs over $100 and they take 20-30 min to get you your car. Good luck if you’re in a hurry.