Sao Paulo Kid friendly Holidays

The safe in our room did not work. After the problem was escalated to the management they had to bring in a new safe as the old one was beyond repair. The TV remote control did not work. The shower door was crooked and did not close properly. The breakfast was very limited and of poor quality. Housekeeping was nonexistent. They just would not clean our room unless we complained to the management. The street noise could be heard inside the room no matter what floor your room was on. We would not come back to this hotel.

Great serviced Apt, in a fantastic location (safe and walkable to major shopping/dinning area). The building itself is very nice and modern, apt can get a bit of an upgrade as it feels a bit out-dated. But overall, great place and great service

This was a pleasant hotel with excellent service and excellent breakfast. It's not the intercontinental, but it's also less than half the price. It's feeling a bit old, but it's very clean and bright. As a business traveler from the US. I found it convenient to Paulista, and there were plenty of eating options nearby. If walking, plan to do it during the day only. Take a cab or walk in groups at night. This is not a specific problem of the hotel. The whole Paulista area gets seedier and less safe at night. Whether this hotel or a 5* hotel you'll experience the same on these streets at night.

The hotel staff was friendly and accommodating, promptly addressing all of our questions. The rooms were spacious and clean, and the location was excellent—within walking distance of restaurants, shops, and a shopping mall. The buffet breakfast, which was included, was fantastic with plenty of options that we thoroughly enjoyed.

Great serviced Apt, in a fantastic location (safe and walkable to major shopping/dinning area). The building itself is very nice and modern, apt can get a bit of an upgrade as it feels a bit out-dated. But overall, great place and great service