Nord Kid friendly Holidays

Pretty centrally located. Easy to get to and from the airport via a bus that stops directly in front of the hotel. Convenient location and good room.

Hotel lovely, room nice but small no seating area we are English and didn't realise it would be full of Germans. Breakfast good Evening meal poor and did t get a drink included with meal ( inc had to pay for water) air con didn't work in room but eventually got it sorted. No sound proofing of room so noisy all night long with groups coming home 1am 2am 3am etc banging doors and shouting, asked to be moved but hotel full. All in all nice hotel but wouldn't return due to area been German which we weren't told about

Everything great, staff,food,pool etc but unnecessary extras. Charging for room safe and if you want to change pool towels

Excellent location with 5 min walk to the beach but far enough from noisy beach pubs. All inclusive food and service was excellent. Very clean. Staff very friendly and helpful.

The hotel was exceptional! Loved every aspect of our stay; rooms were gorgeous and the rooftop pool was the perfect place to relax after sight seeing, breakfast was amazing, staff were all extremely helpful and professional and location in the old town was perfect. Highly recommended!

Gorgeous location amazing stay. Impressive views! Very clean well maintained. Amazing amenities.

Love the location, hotel was recently renovated and very well done. Very clean and cozy

After the challenging drive up the mountain to get to the property, you are rewarded with an astonishing, valley location with impressive peaks either side. The view over the property as you descend is amazing. The friendly staff greet you on arrival and give you a tour of the grounds and facilities finally showing you to your room. Unfortunately, for us, this was a rather disappointing let down. While spacious with a nice bathroom, ours had been out of use for a while and the AC was not working (the maintenance team had finished for the day). Plus, the room was full of bugs and flying insects. The reception team came very quickly and said they would bring cooling fans and bug spray while we went for dinner. This they did, but it meant no bare-feet as there were now dead bugs all over the floor. The bug problem continued at (outdoor) dinner. The excellent staff were doing their best, but we had to cut our meal short as we were getting covered in tiny black insects. The food was ok but the only starter options were beef or tuna carpaccio. I had the beef which was good. Breakfast was disappointing. We were booked for 2 nights and they did fix the AC on the second day, but by this time we'd had enough and left for Palma a day early. This place should be a 5-star experience and the pool area and general location are amazing, but they need to get the fundamentals in order. I also feel they should have credited the second night due to the poor first-night experience.

The junior suite was

The hotel was exceptional! Loved every aspect of our stay; rooms were gorgeous and the rooftop pool was the perfect place to relax after sight seeing, breakfast was amazing, staff were all extremely helpful and professional and location in the old town was perfect. Highly recommended!

After the challenging drive up the mountain to get to the property, you are rewarded with an astonishing, valley location with impressive peaks either side. The view over the property as you descend is amazing. The friendly staff greet you on arrival and give you a tour of the grounds and facilities finally showing you to your room. Unfortunately, for us, this was a rather disappointing let down. While spacious with a nice bathroom, ours had been out of use for a while and the AC was not working (the maintenance team had finished for the day). Plus, the room was full of bugs and flying insects. The reception team came very quickly and said they would bring cooling fans and bug spray while we went for dinner. This they did, but it meant no bare-feet as there were now dead bugs all over the floor. The bug problem continued at (outdoor) dinner. The excellent staff were doing their best, but we had to cut our meal short as we were getting covered in tiny black insects. The food was ok but the only starter options were beef or tuna carpaccio. I had the beef which was good. Breakfast was disappointing. We were booked for 2 nights and they did fix the AC on the second day, but by this time we'd had enough and left for Palma a day early. This place should be a 5-star experience and the pool area and general location are amazing, but they need to get the fundamentals in order. I also feel they should have credited the second night due to the poor first-night experience.