Ninth Ward Kid friendly Holidays

Information about the policy to not clean rooms regularly. Obvious info about the smoking all over except sleeping room. Perfumed air throughout was too much.

Everything was wonderful.

Awesome staff amazing customer service. And great rooms

Overall Harrahs was good but not close to great. They need to swap out or add restaurants to the location, it’s severely limited. You’ll be going off site to eat most likely. A good thing is that what they do have during the restaurants hours of operation they will deliver it directly to your door or you can go pick it up. Overall it was VERY clean and no locations smelled of cigarette Smoke, even the casino floor. We visited both Beau Rivage and Hard Rock. This ranks in the middle with Hard Rock being the best in looks, restaurants and cleanliness. Also on our last day the hot water in our room stopped working (742), maintenance was sent to try to fix the issue to no resolve. Was offered to switch rooms but we were checking out so they comp’d us a few things, thought that was fair they offered to take of us without asking. So service was top notch. Check-in was fast and easy (reserved the room the same day via Expedia). Again was very happy with the service from everyone we encountered. What holds this casino back is the limited number of restaurants.

Ms Teresa at the front desk was so polite and friendly. The room we got was awesome for our 30th year anniversary! All the amenities were great and we loved that it is a smoke free environment. We will go back again. Thank you!