Forest Heath Kid friendly Holidays

This was a reasonably priced and fairly comfortable option. Staff were generally very helpful and exceptionally polite. However, on our arrival after being seated in the brasserie, we had to wait a long time and eventually find someone, to place our order. We liked our room with balcony, and the parkland environment. However, it was impossible to use the bathroom during the night without waking the other occupant because of light spillage. As a suggestion it would be good for the hotel to work with the university management to develop a safe pedestrian route to the bus stops at South Courts - the footpath runs out at the car parks and we found we had to walk on the road to progress towards the bus stop. This would be completely unmanageable for someone in a wheelchair. There was a wedding going on during our stay and as the wedding party were using the enclosed garden space, we weren't sure if we could sit there.

Very friendly, helpful staff. Convenient for the airport. Would recommend other would be flyers to stay.

Great bed, plenty of pillows, great tub. Desperately need WiFi extenders, extremely noisy road. Best fish and chips I had in all of England and Wales.

Although admittedly they were short staffed on arrival, they responded to our requests in amazingly pleasing time. Everyone was very responsive, kind, and professional. I felt every employee was proud of their posistion, unlike competitors whose employees who wished they were somewhere else. Thank you Novotel London Stansted.

Very happy with the whole experience. Many thanks

Very friendly, helpful staff. Convenient for the airport. Would recommend other would be flyers to stay.

Although admittedly they were short staffed on arrival, they responded to our requests in amazingly pleasing time. Everyone was very responsive, kind, and professional. I felt every employee was proud of their posistion, unlike competitors whose employees who wished they were somewhere else. Thank you Novotel London Stansted.