Rías Altas Kid friendly Holidays

I will be back every time i coms to vegas the staff is wonderful

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

We had a wonderful time. The room was spacious and beautiful. The pool felt like a peaceful oasis, and our experience at the Canyon Ranch Spa was exceptional. We had such a good time in October that we’re going back in December.

Staff was awesome and helpful

We had a wonderful time. The room was spacious and beautiful. The pool felt like a peaceful oasis, and our experience at the Canyon Ranch Spa was exceptional. We had such a good time in October that we’re going back in December.

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Super friendly staff. Great location. We had an issue with the bedding, and they solved in minutes.

This is a good, basic hotel which is convenient for St Peter's and the Vatican. The city centre is also within easy reach via the metro. There is a buffet breakfast with a good selection available in the morning. Staff were very helpful, particularly the night manager who was very helpful when I had a minor accident - a fall in the room. See below. Likewise, the chambermaid was able to confirm that my hairdryer was not working and it wasn't my fault! (It was quickly repaired). The room was small but compact with enough space for me and my belongings. Wifi was patchy at best and the TV channels did not offer much entertainment, the exception being a Sean Connery film (in English, curiously) which I hadn't seen. The one problem: Aurum Hotels, please do NOT have a step between the bedroom and bathroom; a slope would be much safer.

Entire staff was kind and helpful. Our room/ bath was large and elegant. We also loved breakfast in lovely dining room. And of course the location is perfection - central to everything and yet not in hustle/bustle.

We just left Rome and our Hotel was in very nice neighborhood close to Metro line B Bologna which is 9 min walk from hotel to connect us to city center. Beds were very comfortable we had 3 twin bed room with 2 long closets for all three of our clothes nice medium size bathroom and staff at front desk GREAT CREW

This is a good, basic hotel which is convenient for St Peter's and the Vatican. The city centre is also within easy reach via the metro. There is a buffet breakfast with a good selection available in the morning. Staff were very helpful, particularly the night manager who was very helpful when I had a minor accident - a fall in the room. See below. Likewise, the chambermaid was able to confirm that my hairdryer was not working and it wasn't my fault! (It was quickly repaired). The room was small but compact with enough space for me and my belongings. Wifi was patchy at best and the TV channels did not offer much entertainment, the exception being a Sean Connery film (in English, curiously) which I hadn't seen. The one problem: Aurum Hotels, please do NOT have a step between the bedroom and bathroom; a slope would be much safer.

Yes, we are very pleased with everything from daily breakfast, location and cleanliness