County Dublin Kid friendly Holidays

This trip was perfect for my partner and me. The clean room, the staff and how welcoming everyone was after we turned up late on the Monday morning. I just want to say a big thanks to whoever set out the room with the rose petals and the towels; it was amazing. Just want to say a big thank you altogether and I’ll 100% recommend your hotel to anyone. Thanks again

Location was amazing and was soo nice

We booked a standard double room after seeing the photos which shows a decent amount of space (enough room on either side of the bed to fit an armchair it looks like), a spacious closet with robes, and a modern looking washroom. However, when we checked in, the room was not what we had expected. It was much smaller. There was only enough space on either side of the bed for some small side tables, the closet was smaller and the washroom very old. Also, we were on the first floor and our windows faced into this courtyard space that has a bunch of vent pipes and also windows to other people’s rooms. We let the front desk know that this is very different from their photos online, and they seemed surprised that the marketing team/whoever manages the online posting put the wrong photos up on the standard double room. Anyways, they thankfully switched our room to a different room on the first floor, that was bigger and had a king sized bed instead of a queen one but still facing the courtyard vents and still quite old compared to their photos. The phone did not work when we tried to call downstairs for extra soap, and the door had a certain way we need to turn to open (which front desk already knew abt). Overall, it was clean and staff were friendly and as accommodating as they can be. Location is very central. It would be best for the hotel to post photos that reflect the actual rooms to manage guest expectations.