Northern Phoenix Kid friendly Holidays

The ladies at the front were so nice and check in was easy and headache free. Felt safe as they had security walking the floors. My room was quiet and clean. Just an all around great hotel at a great rate! Thank you so much.

Beautiful on the surface and the staff were fantastic (shout out to Richard). Pools were okay, but the 20% mandatory gratuity on everything was rough, and the drinks and food were extremely expensive. Only 1 pool bar was open, and the sound system cut in and out the entire time. Paid extra for the "mountain view" and it was mostly obstructed by trees. Any time you used the sink, it stunk up the entire room...but it was clean and the bed was really comfy. Theres no walk ways so youre at risk of getting run over if you dont call for a ride from the bell desk. Best suited to able-bodied people due to the expansive, steep layout. Overally satisfied, but likely wouldn't stay again just based on the cost and mandatory gratuity.

From the front desk agents to housekeeping everyone was Great!! Very clean

Beautiful on the surface and the staff were fantastic (shout out to Richard). Pools were okay, but the 20% mandatory gratuity on everything was rough, and the drinks and food were extremely expensive. Only 1 pool bar was open, and the sound system cut in and out the entire time. Paid extra for the "mountain view" and it was mostly obstructed by trees. Any time you used the sink, it stunk up the entire room...but it was clean and the bed was really comfy. Theres no walk ways so youre at risk of getting run over if you dont call for a ride from the bell desk. Best suited to able-bodied people due to the expansive, steep layout. Overally satisfied, but likely wouldn't stay again just based on the cost and mandatory gratuity.

The hotel was conveniently located to shopping and entertainment. The pool area and bar was very clean and very enjoyable. Room was spacious and clean!