Southern California Kid friendly Holidays

Wonderful customer service

I found my stay to be okay. There’s definitely better places to stay at. What made up for it was the kitchen team. The breakfast was always fresh hot and filled. The staff were kind and attentive. I did a late check in and the front desk at the time was not so friendly but other times other staff were welcoming. I had left a note that I need a crib for my stay which was forgotten about. The suite is spacious, AC was good, and was quiet at night which I appreciated. But it didn’t smell good and there was no hand soap or dish soap provided. Overall the stay was okay Id only come back for the kids playroom, kitchen staff, and breakfast.

We stayed in a two room suite which for our party, was great. The room has only one bathroom but there is a second sink outside the bathroom too which makes having several people more manageable. The room was clean but fairly dated. The castle theming was cute and an easy walk to Disneyland. Also walkable to shops and restaurants but walking those directions felt a little dicey even at 6am with the people experiencing homelessness on sidewalks. Overall we had a good stay though the jury is still out for us if we will stay on the east side (instead of west side) of the park in the future. My only actual complaint? The tvs in the room do not have Bravo!!!!

The king bed wheel chair Accessible room was clean but much smaller than expected. Outdated, cheap. There was a hole in the wall under the sink and exposed sharp screws. The bathroom door didn’t close and open right.