Los Angeles Luxury Holidays

Staff was very helpful.

Overall we had a very nice stay. It was centrally located between the places we needed to go and Uber was able to drop off and pick up easily. Online we understood a shuttle could take us within 3 miles, which was one reason we selected the hotel. But when we arrived, they explained it was an Uber service during limited hours to limited locations, so we couldn't benefit from it. Although we only used both amenities once, the pool hours are good (open until 10 pm) and they a have free glass of wine in the afternoon. The continental breakfast is the exact same daily, which is a good offering, but it would be nice to have some boiled eggs or some other light protein option as opposed to the large pay breakfasts. The rooms are a bit small and we would have preferred queen beds instead of doubles for a family of 3. But that's mainly due to the shape of the hotel, which limits the size of the spaces. We made it work. The only issue we ran into were some young women under the influence yelling in the halls at 4AM for 30 minutes who woke up everyone on ours and neighboring floors. The hotel said they would comp us something for the disturbance, but I don't know that we were or that the hotel was able to address the badly mannered guests in any way. Aside from a few challenges, we enjoyed our stay.

Stayed here for a Universal Studios trip with my partner. Hotel was in walking proximity to the park and even included a free shuttle. Parking fee was a little expensive and we didn't try any other amenities, but we enjoyed our stay. Room was very clean, comfortable, and quiet. Will stay here again.

Property is in a good location for the parks and has a good restaurant and bar. Biggest issue for me was my room backed on to the lift shaft which meant I had a very noisy stay and trouble sleeping. I asked for a room change but hotel was full and staff really didn’t care.