Greater Antilles Luxury Holidays

The staff was very courteous, smiling and greeting all the time. The amenities have lots of room for improvement, staff need to be better informed (many times the left hand don't know what the right hand is doing. The buffet is very confusing; the signs are misplaced (Sings say, meet and is pasta, sings say been and is fish) a little dangerous to people that don't eat certain products.

This resort is absolutely stunning, and I highly recommend it. Having stayed at Excellence Oyster Bay in Jamaica last year, I was hoping for a similar experience here—and I was not disappointed.We booked the Excellence Club package, and check-in was quick and seamless. While I didn’t receive an upgrade through my Expedia status due to the hotel being at full capacity, I was offered a beach bungalow for a day, which was a thoughtful gesture. Raudy, our Excellence Club concierge, was outstanding—friendly, attentive, and incredibly helpful. He even arranged a late checkout to accommodate our airport transfer, which we greatly appreciated.One note: there’s no visible distinction between Excellence Club and non-club guests (no bracelets or markers), so anyone could technically access the club beach and pool areas. That said, the Magna restaurant alone makes the Excellence Club worthwhile—the food was superb. The rooms are spacious, modern, and beautifully updated. Our Garden View Junior Suite offered a serene and relaxing outlook. The pools are massive, pristine, and well-maintained. The ocean was often rough, with the red flag raised most days due to high winds, but the pool areas more than made up for it. Dining was a highlight overall. Agave delivered an exceptional dinner—the fish tacos were truly unforgettable, paired with excellent service. The Lobster House, however, was underwhelming; only lobster tails were served, unlike the full lobster offered at Excellence Oyster Bay

Great service, amazing rooms, clean facilities. Food was sub par and very dry.

great hotel, great room. terrible check in process.

Room was beautiful and immaculate! Beach beautiful! Resort beautiful! Language barrier was the only issue.

This resort is absolutely stunning, and I highly recommend it. Having stayed at Excellence Oyster Bay in Jamaica last year, I was hoping for a similar experience here—and I was not disappointed.We booked the Excellence Club package, and check-in was quick and seamless. While I didn’t receive an upgrade through my Expedia status due to the hotel being at full capacity, I was offered a beach bungalow for a day, which was a thoughtful gesture. Raudy, our Excellence Club concierge, was outstanding—friendly, attentive, and incredibly helpful. He even arranged a late checkout to accommodate our airport transfer, which we greatly appreciated.One note: there’s no visible distinction between Excellence Club and non-club guests (no bracelets or markers), so anyone could technically access the club beach and pool areas. That said, the Magna restaurant alone makes the Excellence Club worthwhile—the food was superb. The rooms are spacious, modern, and beautifully updated. Our Garden View Junior Suite offered a serene and relaxing outlook. The pools are massive, pristine, and well-maintained. The ocean was often rough, with the red flag raised most days due to high winds, but the pool areas more than made up for it. Dining was a highlight overall. Agave delivered an exceptional dinner—the fish tacos were truly unforgettable, paired with excellent service. The Lobster House, however, was underwhelming; only lobster tails were served, unlike the full lobster offered at Excellence Oyster Bay

great hotel, great room. terrible check in process.