Oder-Spree-Seengebiet Luxury Holidays

they should explain at check in they only clean your room if asked. i stayed three days and the room was never cleaned. first time i see this police in 63 years of travel!

I love the property, everything was excellent

The hotel's location couldn't be better, close to Gendarmenmarkt, Museum Island, Potsdamer Platz, shopping, public transportation, and a wide variety of restaurants. Rooms are reasonably large and comfortable, though the mannered chairs take up way too much space and should be replaced. Desk staff could be more welcoming but the women on the restaurant staff are wonderfully friendly and there is a good, though pricey, breakfast buffet. The bar offers cocktails at a discount on weekdays. The laundry service is poor to the point of being unusable, charging double on weekends and for pickups even one minute after the stated 9 am guest delivery time. For longer stays a self-service laundromat is the only option.

The gym is a good 5-10 minute walk away. The wifi was abysmal the entire trip, with no fix. TV was very limited, news channels only. A true business hotel.

Lovely spacious suite with balcony, great amenities, friendly & efficient staff.

Lovely spacious suite with balcony, great amenities, friendly & efficient staff.

I had such an amazing stay at the Grand Hyatt Berlin. I didn’t use the pool, gym, or breakfast, but the room and service was phenomenal. Room was squeaky clean everyday, room was gorgeous, and the location was convenient and felt very safe. It was my first time in Germany and this hotel made my experience perfect. If there is anything to criticize, it would be the Vox restaurant. My fries came out cold and my water was over 10 euros. It would’ve been nice to know that my water would be more expensive than most other drink options and my side. Their crème brûlée and wine was amazing though. I wanted to go back just for those. I will be coming back here if I come back to Berlin :)

Really nice room and stay the spa and gym are wonderful as are the little hotel touches.

The hotel's location couldn't be better, close to Gendarmenmarkt, Museum Island, Potsdamer Platz, shopping, public transportation, and a wide variety of restaurants. Rooms are reasonably large and comfortable, though the mannered chairs take up way too much space and should be replaced. Desk staff could be more welcoming but the women on the restaurant staff are wonderfully friendly and there is a good, though pricey, breakfast buffet. The bar offers cocktails at a discount on weekdays. The laundry service is poor to the point of being unusable, charging double on weekends and for pickups even one minute after the stated 9 am guest delivery time. For longer stays a self-service laundromat is the only option.

I love the property, everything was excellent

The gym is a good 5-10 minute walk away. The wifi was abysmal the entire trip, with no fix. TV was very limited, news channels only. A true business hotel.