North Dorset District Luxury Holidays

The public rooms were in good condition but rather dated, reflecting the hotel's ostentatious history. The corridors and fire doors to the rooms were in poor condition, some damaged paint, wallpaper and carpet. The room was small and dated but clean with plenty of storage. The staff were very helpful and friendly and the breakfast offered a great choice. Whilst it is becoming increasingly common, as a hotel guest, I don't like paying extra to park my car.

Good size room and bed was very comfortable. Only stayed one night to attend a party but I would stay again.

I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff.

Staff were lovely, room was small, especially the bathroom but nice, nice and quiet, great location 5 mins walk to the beach. The only bad thing was my other half had breakfast and said not nice was overcooked. And limited parking but right outside so that’s a bonus

A variety of food item to choose from.

Classic English accommodations. An updated old Inn, I'll guess 1700s, complete with neighborhood pub on ground floor. Ceilings are still low, hit my head, but learned quickly. I got room 3, a little noisy from staff congregation outside, get a diff one yourself. Old timey pull chain on toilet , hilarious. Cool little village too, with fish n chips shop, but the fish n chips in The Crown Inn restaurant were great. We stayed here purposely for the UK experience vs boring corporate hotel marble and glass towers. Well worth the extra taxi fare.

Staff was very good The bar across the street was super loud music until 2am

Lovely hotel in a lovely location. Rooms were luxurious. However, I had to change rooms because the toilet would not flush and I was informed that a plumber would not be called until the following day! Also, the internal lift that goes to the spa was not working, and another entrance was locked, meaning that guests had to go outside the hotel to enter the spa and pool. This is not ideal. Breakfast at the HarBar in the 6th floor was good but not outstanding. In short, this hotel needs more customer responsive management to reach its potential for 5 stars.

The wifi didnt work past the bathroom area. No access from the bedroom at all.

Close to cruise ship

Staff was very good The bar across the street was super loud music until 2am

The public rooms were in good condition but rather dated, reflecting the hotel's ostentatious history. The corridors and fire doors to the rooms were in poor condition, some damaged paint, wallpaper and carpet. The room was small and dated but clean with plenty of storage. The staff were very helpful and friendly and the breakfast offered a great choice. Whilst it is becoming increasingly common, as a hotel guest, I don't like paying extra to park my car.

Overall our stay was OK - what wasn't great was when we arrived the lift was still out of service and we were on the third floor, with heavy bags and someone with asthma. The room was, again, OK - hadn't been cleaned properly though with dust along the bar behind the bed and a big brown stain on the floor to the right. We also only had one towel for the bathroom/shower so had to share that in the morning. It was great for being central in Exeter and handy to park in the front, but I probably wouldn't stay here again.

Very clean hotel, staff are very welcoming