Plum Island Luxury Holidays

The hotel was perfect for a solo one night stay. The hotel is conveniently located in Time Square, and close to 5th Avenue.

The best hotel & staff in NYC. We will be returning to this spot and absolutely loved our special stay. Cannot thank you enough.

Good location and very friendly staff, but unfortunately that’s about where the positives end. The hotel is extremely outdated, with stained carpet and furniture, an old bathroom, a tub that didn’t drain properly, strange smells throughout, and sketchy elevators. We actually looked into options to leave shortly after getting into our room, even though it was late at night. The staff were nice and did waive an unexpected additional resort fee after we questioned it, but we felt very misled by the listing and photos. It seems the property may be going through a transition/potential purchase, so hopefully improvements are coming. At the end of the day, if you simply need a place to rest your head in a good location, this will do. But for anything beyond that, I would look elsewhere. We would not stay here again.

Definitely wouldn’t consider this a 5 star hotel

Great location near Grand Central Station for getting to the US Open, Beautiful roof top bar and restaurant. The room with 2 Queen size beds was very spacious and clean. I wish I had been told by the front desk that the room had a $10.00 credit for water or snacks each night which I needed to claim.

The balcony was a great feature

Good location and very friendly staff, but unfortunately that’s about where the positives end. The hotel is extremely outdated, with stained carpet and furniture, an old bathroom, a tub that didn’t drain properly, strange smells throughout, and sketchy elevators. We actually looked into options to leave shortly after getting into our room, even though it was late at night. The staff were nice and did waive an unexpected additional resort fee after we questioned it, but we felt very misled by the listing and photos. It seems the property may be going through a transition/potential purchase, so hopefully improvements are coming. At the end of the day, if you simply need a place to rest your head in a good location, this will do. But for anything beyond that, I would look elsewhere. We would not stay here again.