Catalonia Luxury Holidays

The location of the hotel was excellent. Reception staff is rude. However the concierge is great. They bring your bags to your room and help with restaurant recommendations. Rooms are clean and nice.

Fantastic staff at spa

This hotel is in a perfect location in the Gothic quarter. Before we arrived the hotel sent us information on how to request pillows, linen preference and queen bed, very communicative! All staff are welcoming, friendly and helpful. We ate at the restaurant Caelis, superb! We used Expedia to purchase and 2 days in asked us if everything was good and had the hotel provided welcome amenity, or upgrade on room? We think our room was perfect with a view of the Cathedral, but no amenity. Next day after we returned a bottle of red wine and chocolates were waiting for us! So, what can we say? Thanks to Expedia for nice gesture and so grateful to the hotel for a wonderful and comfortable stay!!

Everything was great.

I experienced nothing negative about the hotel for my entire stay. First room I checked in, the sliding balcony door was sticky, they had me change rooms immediately and provided a bag usher to help without asking. The staff all the way thru were a pleasant to deal with. Positive energy and professionalism. I cant wait to return.

The location of the hotel was excellent. Reception staff is rude. However the concierge is great. They bring your bags to your room and help with restaurant recommendations. Rooms are clean and nice.

Fantastic staff at spa

This hotel is in a perfect location in the Gothic quarter. Before we arrived the hotel sent us information on how to request pillows, linen preference and queen bed, very communicative! All staff are welcoming, friendly and helpful. We ate at the restaurant Caelis, superb! We used Expedia to purchase and 2 days in asked us if everything was good and had the hotel provided welcome amenity, or upgrade on room? We think our room was perfect with a view of the Cathedral, but no amenity. Next day after we returned a bottle of red wine and chocolates were waiting for us! So, what can we say? Thanks to Expedia for nice gesture and so grateful to the hotel for a wonderful and comfortable stay!!

The location of the hotel was excellent. Reception staff is rude. However the concierge is great. They bring your bags to your room and help with restaurant recommendations. Rooms are clean and nice.

This hotel is in a perfect location in the Gothic quarter. Before we arrived the hotel sent us information on how to request pillows, linen preference and queen bed, very communicative! All staff are welcoming, friendly and helpful. We ate at the restaurant Caelis, superb! We used Expedia to purchase and 2 days in asked us if everything was good and had the hotel provided welcome amenity, or upgrade on room? We think our room was perfect with a view of the Cathedral, but no amenity. Next day after we returned a bottle of red wine and chocolates were waiting for us! So, what can we say? Thanks to Expedia for nice gesture and so grateful to the hotel for a wonderful and comfortable stay!!

I experienced nothing negative about the hotel for my entire stay. First room I checked in, the sliding balcony door was sticky, they had me change rooms immediately and provided a bag usher to help without asking. The staff all the way thru were a pleasant to deal with. Positive energy and professionalism. I cant wait to return.