Mojave Desert Luxury Holidays

The shower clogged multiple times and called the front desk a couple times and they never came. Said the order was canceled and I never asked for a cancellation. I asked for additional towels to help with the flood, but never came. Disappointing.

The concierge Cherie was awesome, friendly, helpful and made excellent recommendations. She was a highlight of our stay. The Boa restaurant was the absolute best dining experience of our lives. Seriously We celebrated our 50th anniversary there and could not have been more pleased!

Rooms was big without any fridge or even water or tea inside

Nickle and dime guests

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.

The concierge Cherie was awesome, friendly, helpful and made excellent recommendations. She was a highlight of our stay. The Boa restaurant was the absolute best dining experience of our lives. Seriously We celebrated our 50th anniversary there and could not have been more pleased!

Nickle and dime guests

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.

Really good for a smaller trip in Vegas. Sportsbook was huge and felt more inviting than others.

The concierge Cherie was awesome, friendly, helpful and made excellent recommendations. She was a highlight of our stay. The Boa restaurant was the absolute best dining experience of our lives. Seriously We celebrated our 50th anniversary there and could not have been more pleased!

Nickle and dime guests

Rooms was big without any fridge or even water or tea inside

Nickle and dime guests

The concierge Cherie was awesome, friendly, helpful and made excellent recommendations. She was a highlight of our stay. The Boa restaurant was the absolute best dining experience of our lives. Seriously We celebrated our 50th anniversary there and could not have been more pleased!