Norwalk Islands Luxury Holidays

I was in 4 rooms before I could unpack. Room 1 on 5th floor-beds were messed up, like someone had napped on them; Room 2 on 2nd floor-water in sink didn't work; Room 3 (actually same room as #1) back to 5th floor-phone was not connected and there was no phone cord. Room 4 on 14th floor. Room was fine. Had early checkin and didn't get settled in a room until almost 4. The front desk was great, but clearly the services leave something to be desired. Did not have 2nd luggage racks when they were needed. Also got no break on the cost, even though it was really inconvenient trying to check in and find a room that was actually ready to check into. Never had any experience like this with any hotel anywhere. The location is great though and Gatsby's Landing, the restaurant next door is wonderful.

Super clean, staff very attentive and eager to help out with everything. We’re already planing our next weekend back.

Great service since the moment our taxi drop us, and Ramon welcomed us. The check in was smooth and friendly. Although there was a little queue for breakfast, the dining room is huge and the breakfast more than complete. Great service everywhere. The hotel is conveniently located for time square and all shows in Broadway. I will definitely return to this hotel.

Always love this place

Always a lovely experience

A wonderful hotel in a fantastic location, amazing value too. Highlights include the professional friendly and helpful reception staff, the size and comfort of the rooms, the fabulous rooftop bar and the Ivy Room. The latter is as good a breakfast spot as you will find anywhere in NYC. Can't wait to return.

Always love this place

Always a lovely experience

Super clean, staff very attentive and eager to help out with everything. We’re already planing our next weekend back.

Great service since the moment our taxi drop us, and Ramon welcomed us. The check in was smooth and friendly. Although there was a little queue for breakfast, the dining room is huge and the breakfast more than complete. Great service everywhere. The hotel is conveniently located for time square and all shows in Broadway. I will definitely return to this hotel.

Always a lovely experience

We had a very pleasant stay at Hotel Seville. The mattress and the shower were both exceptional. The staff members were friendly and helpful

Great service since the moment our taxi drop us, and Ramon welcomed us. The check in was smooth and friendly. Although there was a little queue for breakfast, the dining room is huge and the breakfast more than complete. Great service everywhere. The hotel is conveniently located for time square and all shows in Broadway. I will definitely return to this hotel.

The room was nice. We did have an issue with our room key cards working and had to get it fixed multiple times. Great location!