Guayadeque Canyon Pet-friendly Holidays

Our experience was quite great. Staff was 100% helpful and all our requests were attended. Very clean (even with a "clean inspector"). Food was very good and without queues, which is important also. Very good value for money compared with other hotel brands.

Absolutely loved this hotel, location, food, entertainment all brilliant but above all the staff were amazing 5*

We loved the hotel, although the food was a bit disapointing.

Absolutely loved this hotel, location, food, entertainment all brilliant but above all the staff were amazing 5*

Would recommend to get breakfast included, staff was very friendly and food was good quality. It is also well located, a couple of minutes from the beach

Arrived on late Thursday morning on 14th May. Stood outside for 6 minutes before the virtual receptionist let us in. We had to wait till approximately 2.30 to get into our room. The resort was not busy so cannot see why we couldn’t have obtained our room earlier. We were informed that the rooms only get serviced every other day which we thought was a bit strange as every other apartment/ hotel room we have stayed at has always been serviced everyday day with beds made, bathrooms cleaned and fresh towels provided. The bar didn’t opened until 12 so if you wanted a drink before this time you were out of luck - if you wanted a drink after 6 you would have to go into the resort or buy your own. Everything in the bar is out of bottles and cans - nothing is run on draft. The drinks are not cheap either. We were spending €50 per day on 4 gin and tonics. The bar food on offer the first day was fine. The other days we were given a basic menu and told that the kitchen was closed (we have since found out that the chef was on holiday and the other chef was having an operation) while we understand this - the management should of got someone in to cover the absenteeism. So we were offered basic ping food which for the price they wanted we didn’t think was acceptable. WiFi is awful - you have to reconnect everyday if not every time you leave your apartment. On the plus side you have two amazing staff - Davide and Muta - who were brilliant and very friendly and helpful on all accounts.