Mexican Riviera Pet-friendly Holidays

Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!

This is our fourth time here and this is the only place we come to love it

Clean room staff excellent restaurant not to accommodating although the stars at the steakhouse excellent.

Great property, my only issue is that I did not get the daily credit they promised me at check-in.

It was an amazing experience breath taking resort mia and staff were really helpful

Great property, my only issue is that I did not get the daily credit they promised me at check-in.

everything are great

This resort was absolutely beautiful and incredible. If you’re going for a romantic or adults only getaway, I would highly recommend this resort. It’s definitely not a party place, but great food and live music. Their spa is incredible and includes a hydrotherapy journey which is super unique. Again the food was absolutely amazing. I’ll also add that the staff, specifically the butlers make your stay incredible. Major shoutout to Andres, Rigoberto, and Francisco of the 2nd floor butler team on our wing. Words cannot describe how much they went out of their way to give us an incredible experience. Any food, drink, snacks, reservations, and conveniences we needed; they provided it. The only “catch” I’ll say is that the resort credits in my opinion are a little bit of a waste. If that is your deciding factor, maybe don’t let it be.

Excellent people (Sofia and Manuel)! The property is a paradise! Super relaxing two week stay!

Tuvimos una estancia increíble en Las Palmas! Las villas son amplias, frescas y llenas de luz natural, perfectas para relajarse. Éramos una familia de seis adultos y un niño, y el espacio fue ideal para que todos estuviéramos cómodos. El servicio de limpieza pasaba todos los días y mantenía todo impecable y bien equipado con lo que necesitábamos. La ubicación es preciosa — muy privada, tranquila y cerca del aeropuerto. Nos encantó escuchar el sonido del mar, nadar en la alberca incluso bajo la lluvia y disfrutar de las noches de películas en la sala. Los juegos de mesa también fueron un gran detalle para pasar el tiempo. Además, reservamos un masaje privado en la villa a través de One Element, ¡fue una experiencia increíble y súper cómoda! El restaurante en el lugar fue otro de los grandes momentos de nuestra estancia. El Chef Nelson y su equipo son unos verdaderos expertos — la presentación de los platillos fue hermosa, la comida súper fresca y deliciosísima. Toda la experiencia fue digna de 5 estrellas. El personal fue muy amable, atento y siempre al pendiente de nuestras necesidades. Es un lugar perfecto para familias o grupos que buscan comodidad, privacidad y excelente servicio. Sin duda queremos regresar — ¡altamente recomendado!

Very clean, food was very good, room service was very good also. Staff was very helpful and friendly. We will surely come back

This is our fourth time here and this is the only place we come to love it

Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!