Gran Canaria Pet-friendly Holidays

Everything was perfect except the check out. The staff seemed quitecrudecand affronted that we asked fir a late check out. We asked prior to our checkout as we have 2 children under 2 and were told to ask on the day. When I asked that morning, the staff (different from the rest of the week) seemed surprised that i would ask such a thing and were disinterested and told us flatly no, but we could get showered and changed up by the soa area. This would have been ok, but with 2 infants and our luggage packed and kept by reception this made it laborious and to be honest left a sour memory, which is a shame as the rest of the staff throughout the week were perfect. The only other thing was that we were put in a room downstairs, this again was difficult with a buggy and 2x infants.

Overall great experience.

Excellent hotel, second time here. Fantastic facilities, view from the Pool is amazing! Food fantastic, room modern and clean, staff are great and work very hard! Room cleaned daily. Glass lift from hotel down to Puerto Rico harbour and amadores beach is fab! Really recommend this hotel.

Super views - lovely pool and good facilities for the size of the hotel. Lovely staff. Food excellent but restricted meno options apart from the lovely barbecue (twice a week). Nothing much to do in the evening and you need a car if you want to get around. One shuttle to the beach and a local trip is all there is from the hotel. But for ambience and relaxing super.

Hotel Parque Tropical was a visually stunning hotel. The staff was more than accomodating. I thoroughly enjoyed the breakfast and dinner buffet. I am terrified of cats and there were cats on the property, I didn't think i would enjoy being there because of my fear of cats, but I must say that the cats did not bother anyone and I enjoyed myself. I recommend this property for anyone wishing to travel to Gran Canaria, Canary Island. The room was large and extremely clean. The view from my room was spectacular because it was the view of the ocean. Each room has a balcony which I loved.

Overall great experience.