North London Pet-friendly Holidays

Ellen is a lovely hotel in a very good Kensington location, 2 minute walk from Earl’s Court tube. The staff are so accommodating - particularly Petrolena and Shiek - we never had a wish unfulfilled. The beds are comfy. Nice coffee maker in room. Great pillows. The only thing lacking was the onsite restaurant. The staff were great but the food was meh.

Bit overrated and needs a revamp. Useful and good location for Marathon. They need to rethink amenities- no kettle / tea / biscuits for a 5* hotel

Convenient location in Shoreditch. Plenty of restaurants to choose from in the area.

Bit overrated and needs a revamp. Useful and good location for Marathon. They need to rethink amenities- no kettle / tea / biscuits for a 5* hotel

Let me start by saying the staff was very nice. The breakfast for the price we paid for additional breakfast was not worth the price. Now let’s talk air conditioning, we didn’t have any. We had to sleep with the window open. That was the only was we could at least sleep somewhat. Of course you can imagine the noise coming from the streets. We were told that the “ac was not working yet for the season” only heat. It was 23-25 degrees Celsius during the day. I wouldn’t stay at this brand given this. We wished we would have gotten refund capability.. as this was not good. I will give same feedback on my reservation for Paris. We have no air conditioning here either and it is hotter here. You lost a customer IBIS. Thanks to the staff but no way I can sleep this way.

Bit overrated and needs a revamp. Useful and good location for Marathon. They need to rethink amenities- no kettle / tea / biscuits for a 5* hotel

Ellen is a lovely hotel in a very good Kensington location, 2 minute walk from Earl’s Court tube. The staff are so accommodating - particularly Petrolena and Shiek - we never had a wish unfulfilled. The beds are comfy. Nice coffee maker in room. Great pillows. The only thing lacking was the onsite restaurant. The staff were great but the food was meh.