Guatemala Pet-friendly Holidays

Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!

Clean room, friendly staff, a variety of amenities

Nice cozy place in Oakland area , the only downside is the parking but once you get used to drive and park in Guatemala it’s easy in front of property or in the street , other than that very safe and nice neighborhood shopping mall Oakland place very close and convenient from shops to lots of restaurants caffès and pastries , also from hotel you can order food or anything and they will bring it to your room door , also for 20 quetzales around $2.50 you get a tank of water probably around 5 gallons plus they have drinks for sale too , breakfast was good , room was always clean plus it comes with a fan also tv that I never watched , small kitchen with utensils and a mini stove and a table to eat , also a desk and what it looks like a local sofa and a wardrobe to store clothes , ladies at breakfast very nice also front staff nice too I needed copies since this was business trip for me and they made it for me , was in 4th floor found it to be peaceful and quiet , definitely if when I come back to Guatemala I will stay here again like I mentioned it’s safe and convenient position overall very good .

It was a fantastic hotel and would absolutely suggest it to anyone.

Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!