Canary Islands Romantic Holidays

Everything was perfect except the check out. The staff seemed quitecrudecand affronted that we asked fir a late check out. We asked prior to our checkout as we have 2 children under 2 and were told to ask on the day. When I asked that morning, the staff (different from the rest of the week) seemed surprised that i would ask such a thing and were disinterested and told us flatly no, but we could get showered and changed up by the soa area. This would have been ok, but with 2 infants and our luggage packed and kept by reception this made it laborious and to be honest left a sour memory, which is a shame as the rest of the staff throughout the week were perfect. The only other thing was that we were put in a room downstairs, this again was difficult with a buggy and 2x infants.

All of the above! The staff was amazing, everyone was so nice and friendly and helpful. The rooms where clean The food was amazing,everything we ate was so good Little problem with the A/C but having the door open was just as nice, we could hear the ocean. It was so peaceful

We had a lovely stay at Occidental Roca Negra. The hotel is peaceful with beautiful, quiet surroundings—perfect for relaxing. The spa and pool area were highlights, and the food was delicious with plenty of variety. Staff were friendly and welcoming throughout our stay. The only minor downside is that there isn’t much nearby in terms of shops or markets, but if you’re looking for a place to unwind and disconnect, this hotel is ideal.

Always clean staff were very attentive and it’s an amazing hotel overall

I would say the best part of this resort is the food. The quality and choice is amazing both at the buffet and in the specialty restaurants. The full stay pass for the Spa was well worth it as the outdoor pool although heated were a bit too cold for us. The staff was really nice and helpful throughout the hotel.

I would say the best part of this resort is the food. The quality and choice is amazing both at the buffet and in the specialty restaurants. The full stay pass for the Spa was well worth it as the outdoor pool although heated were a bit too cold for us. The staff was really nice and helpful throughout the hotel.

All of the above! The staff was amazing, everyone was so nice and friendly and helpful. The rooms where clean The food was amazing,everything we ate was so good Little problem with the A/C but having the door open was just as nice, we could hear the ocean. It was so peaceful

Always clean staff were very attentive and it’s an amazing hotel overall

Staff welcoming with exceptional service 24/7 Food and drink was perfect and the selection to please any palate. Facilities and rooms 100%

I would say the best part of this resort is the food. The quality and choice is amazing both at the buffet and in the specialty restaurants. The full stay pass for the Spa was well worth it as the outdoor pool although heated were a bit too cold for us. The staff was really nice and helpful throughout the hotel.

Excellent staff, lovely rooms, fabulous food choices and great facilities