Canary Islands Romantic Holidays

The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away

Staff are great, facilities wonderful and the whole experience is always great.

We had the best stay! This hotel is exceptional, we loved all the different pool areas and the spa. Our expectations were exceeded in every way.

Clean room, food choice wasn’t great, spa is an extra add on. Great facial and massage

You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met with impending dread. We were called many times by the manager to check we were ok after we wrote a complaint but it was all very awkward. We ended up ordering food for delivery from a place in the next village on two nights, the best food we had all week! They commented to us how bland the food was in the hotel without any prompting from us so it obviously has a reputation. I would suggest staying somewhere smaller that cares about the customer experience more.

Clean room, food choice wasn’t great, spa is an extra add on. Great facial and massage

Staff are great, facilities wonderful and the whole experience is always great.

We had the best stay! This hotel is exceptional, we loved all the different pool areas and the spa. Our expectations were exceeded in every way.

Clean and spacious room. Facilities look a bit dated. Staff was overall pleasant but there were delays in service in the rooftop bar.

Clean room, food choice wasn’t great, spa is an extra add on. Great facial and massage

Had an amazing 8 night stay recently. Food (both buffet and a la carte restaurants) were excellent. Every member of staff from welcome, management, bar, buffet, pool and cleaning were gracious, friendly and incredibly welcoming. The WhatsApp ability to talk to the hotel without having to visit a reception was excellent - very fast replies too! The only gap from here compared to the Adults Only Melia we stayed in Tenerife is the Reserve Pool was freezing - Tenerife had some heating which really took the edge off it such that my wife would get in - she refused in Paradisus as a result which was sad. Everything was clean and well maintained, there's a very small beach directly behind the resort if you want to pop out - just mind out when it's windy, as it DOES get windy. Would happily return in future, very much recommended (although we do tend to vary our locations for our winter sun break)