Greater Antilles Romantic Holidays

Wonderful staff - too many times to mention individually! The bar, restaurant and entertainment staff very helpful, accommodating and gave service with a smile. The dedicated guest relations team for Expedia customers was excellent with booking à la carte restaurants, arranging special requests, ensuring we got a ground floor room, and resolving one small issue. Bar in Miss Lou's coffee shop is hidden gem. Chef Jason in Sumptuori was amazing on the hibachi table and also made us a delicious off the menu sushi platter on our second time at Sumptuori. The landscaping staff will do their best to get you fresh coconut. The property is on a huge site with something to do for every age group. Yes the hotel suffered some damage from the hurricane and repairs are being undertaken but that didn't interfere or spoil our holiday.

Mimi and Daniel were amazing! They both were great with guest interactions and provided a great experience at the rum tasting as well as other places we interacted. Our servers were all awesome as well as every entertainment act we saw. There were mixed experiences with hosts at restaurants. Walking around the resort every person was extremely friendly and would say hi or good morning or check in with how your stay is going. The check-in process was extremely difficult and disorganized the day we arrived although it appeared, there was a very large group of non-English speakers in front of us that seem to be the main holdup, but check-in process took over an hour. Because the hurricane happened somewhat recently, there were some issues with the elevator elevators. Air-conditioning and the ATM. Also special about out to the man working at the coffee shop I didn’t catch his name but he was helpful, friendly, and welcoming.

I enjoyed my stay, and it was a pleasure to be at this hotel. Thanks for your kindness.

The grounds are beautiful. The staff was amazing. We’ve been to Puerto Rico numerous times and this is easily the nicest hotel we’ve stayed at. Highly recommend.

This resort is just magical! Book the trip

Wonderful staff - too many times to mention individually! The bar, restaurant and entertainment staff very helpful, accommodating and gave service with a smile. The dedicated guest relations team for Expedia customers was excellent with booking à la carte restaurants, arranging special requests, ensuring we got a ground floor room, and resolving one small issue. Bar in Miss Lou's coffee shop is hidden gem. Chef Jason in Sumptuori was amazing on the hibachi table and also made us a delicious off the menu sushi platter on our second time at Sumptuori. The landscaping staff will do their best to get you fresh coconut. The property is on a huge site with something to do for every age group. Yes the hotel suffered some damage from the hurricane and repairs are being undertaken but that didn't interfere or spoil our holiday.

Mimi and Daniel were amazing! They both were great with guest interactions and provided a great experience at the rum tasting as well as other places we interacted. Our servers were all awesome as well as every entertainment act we saw. There were mixed experiences with hosts at restaurants. Walking around the resort every person was extremely friendly and would say hi or good morning or check in with how your stay is going. The check-in process was extremely difficult and disorganized the day we arrived although it appeared, there was a very large group of non-English speakers in front of us that seem to be the main holdup, but check-in process took over an hour. Because the hurricane happened somewhat recently, there were some issues with the elevator elevators. Air-conditioning and the ATM. Also special about out to the man working at the coffee shop I didn’t catch his name but he was helpful, friendly, and welcoming.

The grounds are beautiful. The staff was amazing. We’ve been to Puerto Rico numerous times and this is easily the nicest hotel we’ve stayed at. Highly recommend.