Rhine Valley Romantic Holidays

Great Location and friendly staff! The hotel does not have handicap accommodations. It is a boutique-type hotel with a structure that, in a lot of aspects, creates an unsafe situation. A member of our group fell on a half-step at the elevator landing on the first floor and broke her foot. The step should not have been there. It defeats the purpose of using an elevator to get your luggage to the room if you have to lift it again to get to the hallway leading to the rooms. No warning signs. The rooms with the whirlpool bath do not have a shower, just the high tub, which creates a challenge for most people to get in and out safely. You can skip breakfast and go across the street and buy fresh fruit and pastries. All communication for prior check-in or asking for feedback is emailed in French only. If feedback is solicited, it should be in one of the most common languages.

Great Location and friendly staff! The hotel does not have handicap accommodations. It is a boutique-type hotel with a structure that, in a lot of aspects, creates an unsafe situation. A member of our group fell on a half-step at the elevator landing on the first floor and broke her foot. The step should not have been there. It defeats the purpose of using an elevator to get your luggage to the room if you have to lift it again to get to the hallway leading to the rooms. No warning signs. The rooms with the whirlpool bath do not have a shower, just the high tub, which creates a challenge for most people to get in and out safely. You can skip breakfast and go across the street and buy fresh fruit and pastries. All communication for prior check-in or asking for feedback is emailed in French only. If feedback is solicited, it should be in one of the most common languages.