North West England Romantic Holidays

Parking was very easy and staff were amazing. Only thing I would comment on is the room we were in was looking a bit tired and was in need of a deep clean a lot of dust in higher up places and the breakfast should have more options.

Great location and had everything I needed in a hotel. You need to be agile to get into the tub/shower nice and deep if you want to soak though

Hotel was Fabulous Start to finish, over all experience was great. Room was clean as well as the hotels other amenities. Would definitely be back and highly recommend

This hotel was chosen because it is directly opposite the Philharmonic. It was perfect in every way. We have been to Liverpool many times and it is convenient for sightseeing and shopping.

I was on the third floor and the internet was perfect no issues at all. Room was lovely and clean, bedding and towels brilliant white and the biscuits were an added touch. Attached humans restaurant.

The room was clean and the staff friendly. I probably would not come here again mainly because they do not serve breakfast. Their website states that breakfast is made to order and I recall seeing it on the expedia page but then was notified a day before about where to go for food instead. I asked on arrival and they have not served breakfast in 3 years. Inconvenient but not the end of the world. The shower had someone else's soap in it and the body wash was never renewed after use. The window could not shut fully and let a draft in. The room has blackout curtains but the hall light shone through under the door. The toilet flush button is broken and would often keep flushing. Overall this place is what it is and its a bed to stay in for a short period. One or two things is not that bad but alot of small things are just a bit irritating especially when there were so many good reviews previously. I would have fed this back on leaving, however there was no one at checkout and a note left saying to leave the keys on the counter.

We have stayed here before,its a lovely spacious Apartment.

The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure

Parking was very easy and staff were amazing. Only thing I would comment on is the room we were in was looking a bit tired and was in need of a deep clean a lot of dust in higher up places and the breakfast should have more options.

Superb period accomodation. Faultless service. Exceptional food. Fascinating art works in the garden walks. Treat yourself to a chauffeur driven Rolls Royce tour of North Wales

Nice clean room, friendly staff and tasty food. It’s a long walk from the train station and taxis generally finish servicing around 7 pm latest, so it’s more convenient to drive.