North Fork Ski Holidays

No air conditioning and the water machine wasn't working, but everything else was perfect.

The hotel is in a perfect area for times square commute however the amenities weren't as helpful. The fact that every time we needed ice, we had to go to the grab and go shop but they limited us to 1 cup of ice each time. I understand that they are the only spot that provides ice for their shop and the hotel so they have to limit supply, but it was extremely hot during my stay and ice was a must!! Other than that, everything else was ok. The room was smaller than I expected but it worked out well for my husband and I.

This hotel overall was nice! My daughter and I arrived around 11:30 and they were able to accommodate us with a room early. It's located in the heart of Times Square which was a plus. The communication and attentiveness of the staff can be improved however. I've stayed at other hotels in Times Square where I've received better customer service overall. For example, after making it to the 42nd floor to our room, I couldn't figure out how to turn on the lights in the room. I had to call the front desk to figure that out. If the lady checking us in would have provided that information, I would've been so confused why the lights, TV, air wouldn't work. Also, no one offered to bring our bags up to our room for us and there was a long wait to pick our bags up from the holding area the day of departure. Also, the elevators were SLOW and oftentimes, it seemed as if only one was working.

Clean room. Friendly and helpful staffs. Very convenient for shopping and variety of food outlets.

Alvaro the front desk guy was always very welcoming. Overall the staff was very helpful. Clean rooms and got exactly what we booked

Neat Terrace. Great location. Nice happy hour and breakfast. So much more than I expected.

Hotel clean and feel luxury. Good hotel

The location was perfect. Close to the 6, plenty of restaurants in the neighborhood. We stayed in the two bedroom suite and was plenty of space for everyone. We had everything we needed in the kitchen. It was quiet and beds were comfortable. The staff were so friendly and nice. We will definitely stay again when back in NYC.

This is a nice hotel. When getting 2 beds the rooms are more spacious. Very easy access to everything I wanted to do. We walked a lot but we also took the subway and the bus.

The hotel is in a perfect area for times square commute however the amenities weren't as helpful. The fact that every time we needed ice, we had to go to the grab and go shop but they limited us to 1 cup of ice each time. I understand that they are the only spot that provides ice for their shop and the hotel so they have to limit supply, but it was extremely hot during my stay and ice was a must!! Other than that, everything else was ok. The room was smaller than I expected but it worked out well for my husband and I.

Nice place to stay on the Upper West side. Note that the rates can vary significantly from day to day depending on the general demand for rooms in the area, and the taxes and various add-on costs can bump up the bill significantly.

Air conditioning worked great

It is an appealing, older, traditional hotel ideally located in the theater district only a block from times square. The room was well appointed and comfortable. There is a nice lounge on ground floor. The AC worked well and there was minimal street noise. There is no breakfast but a deli next to the hotel has a wide variety of chouices for breakfast at at reasonable price, A parking garage is conveniently located across the street.

Medium size refrigerator nice. Microwave, and all you need to cook a basic food.