South East England Ski Holidays

Exceptional stay! The staff were incredibly friendly and attentive, the rooms spotless and comfortable, and the amenities top-notch. Perfect location and a truly relaxing experience. Highly recommend

Staff service was out of this world. Particularly front desk and doormen personnel do an excellent job and treat you as if you are the only guest.

The service provided at this hotel was disappointing. The staff never picks up the phone and no one is at the front desk at night to provide assistance.

Very pleasant hotel. Staff very professional, helpful and courteous. Restaurant pretty good too.

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!

Staff service was out of this world. Particularly front desk and doormen personnel do an excellent job and treat you as if you are the only guest.

The service provided at this hotel was disappointing. The staff never picks up the phone and no one is at the front desk at night to provide assistance.

Exceptional stay! The staff were incredibly friendly and attentive, the rooms spotless and comfortable, and the amenities top-notch. Perfect location and a truly relaxing experience. Highly recommend

Staff service was out of this world. Particularly front desk and doormen personnel do an excellent job and treat you as if you are the only guest.

Very pleasant hotel. Staff very professional, helpful and courteous. Restaurant pretty good too.

The staff were very helpful , very clean and a peaceful stay Thankyou

Exceptional stay! The staff were incredibly friendly and attentive, the rooms spotless and comfortable, and the amenities top-notch. Perfect location and a truly relaxing experience. Highly recommend

The rooms are very small. Only enough room to just manoeuvre around the bed and have suitcases standing. There was a lot of mould in the shower as the fan wasn’t working. Let front desk know. The reception area was clean and smelt clean. Staff were supportive with holding our suitcases before we could check in.