Suwakyo Promenade Ski Holidays

Good property and the staff were very friendly. I definitely recommend this property .

The rooms are bigger but a little farther from where we would like to go

Easy check in. Good location. Room spacious and everything we needed

Clean and conveniently located for Exploring Tokyo, with several Subway stations within 10 minute walk, Lots of Local food at great prices. The Washer/Dryer was greta could have travelled with half the clothes if you are not a fashionista lol!!

Property and employees were fantastic! Area wasn’t the most convenient to get around but hotel was great! Lots of room, clean and helpful employees.

The room was stuffy and the AC didn't seem to work well. At least were able to open the windows.

Amazing room, amazing people, definitely made my trip luxurious as possible.

The hotel outside of the room was quite nice. It had an amazing and peaceful lounge for the (don't remember the exact name) VIP section. The lobby was large and spacious although the main desk was hidden away. We were less than pleased with check in. The lobby desk had plenty of staff available and yet they made us wait 5 minutes and then sent us upstairs to do their VIP check in. Total waste of time and an extra trip in the elevator because it isn't on the same floor as the rooms. It would have been preferable to check in at the main desk. Most other hotels offer the option rather than making you go elsewhere. The room was dated and did not feel as clean as I was expecting after reading the reviews. The bed was hard. I like a firm mattress, but this was plain old hard. I was surprised that this is considered a 5 star hotel and have stayed at 4 star hotels that I consider better than this one.

Easy check in. Good location. Room spacious and everything we needed

Good property and the staff were very friendly. I definitely recommend this property .

The rooms are bigger but a little farther from where we would like to go