Europe Spa Holidays

Hotel is brilliant but our bedroom shower is massive let down. Kept dropping down so had to be held all the time, with shower screen not positioned to stop water from going all over floor. What a mess!

Wonderful five star stay at Palazzo Castri. The beautiful modern yet comfortable hotel decor, large inner garden courtyard with lemon trees and flowers, kind and attentive staff and relaxing spa offered an exquisite and peaceful oasis in the city of Florence.

Clean room in a great location with extremely friendly staff. Easy walking distance to sites and restaurants.

We asked for a quiet room overlooking the Atrium, but were kept up the first night due to the A/C being permanently on warm air and had to call out the engineer to reset the system. The second night there was a conference in the atrium and the banqueting team were working till 24:30 so little sleep again the second night! Staff were wonderful, room great and breakfast and spa superb so will return but choose a different room!

I really enjoyed my time at the hotel and definitely recommend it to others - and will hopefully return there again in the future.

I really enjoyed my time at the hotel and definitely recommend it to others - and will hopefully return there again in the future.

We asked for a quiet room overlooking the Atrium, but were kept up the first night due to the A/C being permanently on warm air and had to call out the engineer to reset the system. The second night there was a conference in the atrium and the banqueting team were working till 24:30 so little sleep again the second night! Staff were wonderful, room great and breakfast and spa superb so will return but choose a different room!

When we arrived our room wasn’t ready so they showed us to the lounge for complimentary drinks and food! We went back the next day again! Sasha was our waiter and he was fantastic!! The room was stunning and so clean. Best service I’ve ever had at a hotel!

We arrived adter a bit of a nightmare journey with trains cancelled and local snow as we left. We managed to re-route and got to the hotel tired and cold to be told our room was already available and to head straight up to get warm. The room was lovely. We booked a super king sized room for a bit of extra space for the 3 night stay. The huge bath tub was a bonus to soak in after a long day walking in wintry weather. The antipodes toiletries were lovely. Location of the hotel is spot on. Everything is within walking distance. I'd recommend the society bar and kitchen a few doors down for brunch or tea but make sure you book ahead as they regularly have queues outside. The pool was cold but the sauna and steam room were lovely. Only small gripe was towels weren't changed when requested but we found some fresh so not a huge deal. We would definitely stay here again. Luggage room used on check out was useful although slightly manic trying to locate luggage in there. All in all a pleasant stay.

Clean room in a great location with extremely friendly staff. Easy walking distance to sites and restaurants.

Hotel is brilliant but our bedroom shower is massive let down. Kept dropping down so had to be held all the time, with shower screen not positioned to stop water from going all over floor. What a mess!

We arrived adter a bit of a nightmare journey with trains cancelled and local snow as we left. We managed to re-route and got to the hotel tired and cold to be told our room was already available and to head straight up to get warm. The room was lovely. We booked a super king sized room for a bit of extra space for the 3 night stay. The huge bath tub was a bonus to soak in after a long day walking in wintry weather. The antipodes toiletries were lovely. Location of the hotel is spot on. Everything is within walking distance. I'd recommend the society bar and kitchen a few doors down for brunch or tea but make sure you book ahead as they regularly have queues outside. The pool was cold but the sauna and steam room were lovely. Only small gripe was towels weren't changed when requested but we found some fresh so not a huge deal. We would definitely stay here again. Luggage room used on check out was useful although slightly manic trying to locate luggage in there. All in all a pleasant stay.

We asked for a quiet room overlooking the Atrium, but were kept up the first night due to the A/C being permanently on warm air and had to call out the engineer to reset the system. The second night there was a conference in the atrium and the banqueting team were working till 24:30 so little sleep again the second night! Staff were wonderful, room great and breakfast and spa superb so will return but choose a different room!

I really enjoyed my time at the hotel and definitely recommend it to others - and will hopefully return there again in the future.