3 Star Hotels in University City, Charlotte

"The room was great! Very clean, looks almost new, and we loved that there was a full kitchenette so we could heat things up and keep drinks in the large fridge. "

"Everything was great except parking. We chose to use valet and they lost our car. The Moxy front desk staff couldn’t help us as the valet was a third party. The valet the morning of check out was very helpful and did eventually find our car after searching all the lots. Then I was charged double the original fee. Again, Moxy staff couldn’t address the issue so I spoke to the local manager of the valet service who initiated a refund of $55 but said that they never lost my car, it was just under the incorrect phone number. Waiting two hours as the poor morning shift valet has to search every lot and take pictures of different license plates to locate your car indicates that the car has been temporarily misplaced. "

"Upon entry, lobby appeared clean and well kept. While walking the halls to our room, we noticed the carpet was overdue for a deep clean. After entering the room, we noticed two wasp buzzing near the balcony door which was not secure and could not be locked. The room did not have a fresh scent and the shower had traces of pubic hair in the corner. We left to take care of family business and requested a refund from the manager. He was polite and understood why we’d request such and gave us a print out of the refund. I appreciate the courteousness of the manager and hope this feedback will bring about an improvement for future guests. "

"Great room amazing staff "

"Walked into room, it smelled. Chair was filthy and room had one half used roll of TP. Surfaces in kitchen had been wiped, as you could see streaks of filth. AC in bar/eating area was out in main floor. Which made it kind of miserable to be there. It has location working for it next to Spectrum Center."