4 Star Hotels in Bourton-on-the-Water, Cheltenham

"Friendly staff, good location. Very good"

"Sadly our bed (two singles combined) was in need of replacement as it was too soft and springy (we could feel the springs and the beds dipped in the middle. The toilet cistern dripped all night. There was nowhere to hang our bathroom towels - it needed a hook or two in the bathroom for this. I did report these issues calmly to the manager in the morning and she replied that no one else had reported these issues before! The breakfast was nice but we were surprised to only be given half a muffin with one egg - normally eggs Benedict comes with two muffin halves and two eggs. It was tasty though. The hotel was spotless and I complimented one of the housemaids when I saw her in the morning and she was grateful for the positive comment. Location is good, short walk to the centre of Boughton on the Water. I don’t normally complain when I stay anywhere but I was disappointed overall, which was a surprise to me as I had read great reviews."

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited."

"Lovely clean room. The only criticism is the bathroom. It was lovely & clean but not very practical for someone who doesn't want a bath or sit down shower. Also the tempered glass doors were not practical. I dont think even your partner wants to see what you are doing in the bathroom! No privacy. The staff were excellent. "

"East parking, lovely helpful staff and great location to walk to town."

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."

"Friendly check in"