4 Star Hotels in Old Harlow, Harlow

"Amazing friendly staff rooms are comfortable and the location is so convenient "

"Great stay close to ABBA Voyage"

"Great for an overnight before early flight. "

"Third time for us at this hotel. First time was great, second time was worse and this time was also fairly poor. We won’t be back. Check in was fine. Nothing special, just adequate. In the room, I found it to be really quite warm. AC was set to 18 but it was far warmer than that in the room. The panel said “standby” which said to me it thought the room was cool enough and would only kick in if it warmed up. I’ve got AC at home and my 18degC feels a lot cooler than this room. On our way out the room, I mentioned it to reception. He said there was no point sorting it while we were out so to call on our return, which we did. Maintenance attended promptly, he tapped the screen a few times and said all was well but it was no different and we had a poor night’s sleep with the heat. The TV has an HDMI socket on the wall below. That didn’t work, so I connected directly to the TV which worked. There’s no “night light” for the bathroom so it’s very bright if one needs to pay a night-time visit. In addition, there are glass panels at the top of the bathroom wall which means when the lights are on in there, the whole room is illuminated. Not good for the other sleeping person. The shower was grotty. Yellow/orange grout. Mould in the corner of the enclosure. The toilet flush stuck so ran continuously. The shower head was caked in muck. There was a used cotton bud on a ledge on the wall. All in all, a bit rubbish."

"Hotel itself is in a central location and sort of clean. But cleaning staff are super rude and doesn’t do a good job at all. Very disappointed."

"Attentive and professional staff. Great value for money"

"All good…nice staff…but the Parking is difficult…you have to drive around for 5 minutes to find a space!"

"I love the fact that it felt like a studio apartment without a stove but it worked for me. Close to everything as I was able to go shopping and sight see without having to spend a lot of money on transportation. The Southgate Underground is literally around the corner and can take you straight to the airport. The staff was absolutely professional and the housekeeping went above and beyond. I stayed three weeks here and loved every bit of it. Will be going back again in July. "

"Breakfast had an excellent choice. Staff were very helpful and attentive. Room was very clean and comfortable."