4 Star Hotels in Sungai Bakap, Sungai Jawi

"Our 3rd time staying in JEN. Excellent service as always. They helped to prepare a birthday surprise which is highly appreciated. "

"Great room, central location and friendly staff"

"Super "

"Checked in was very smooth, "Yaya" from the checked in counter was very helpful and she even call the room to check is everything ok. Breakfast spread was superb. The only setback was the pillow for my 4 nights stay, to soft, maybe hotel can invest for a better pillow, a bit firm should be nice."

"- Friendly and helpful staffs (Reception and housekeeping). - Not sure whether my booking was entitled for breakfast or not. During checked-in i was told that include breakfast but our room was not in the list at the restaurant. - Very near to Kayu Original Nasi Kandar (walking distance). - Room is very big, spacious and clean. Suitable for family of 5 with children. Exceed my expectation. "

"I came with my elderly parents, and i really appreciate the hotel staffs' assistance. The hotel staffs were attentive, especially the girl named Collette. She is friendly, helpful and very passionate about this job. Even though she is not a front desk staff, yet she still provided assistance where possible. 1 most impressive point was before she signed off, she saw me at the lobby and she came by to make sure everything was alright with us, then only she went home. Another staff Ammar was handling our check in. In view of our situation (elderly parents in wheel chair), he proactively upgrade my parents to the OKU room which was more spacious and has extra amenities like handrail. I really appreciate his thoughtfulness. Besides that, the hotel was clean with vibrant & modern design. Overall, it was a pleasant stay and i will definitely come back again. 5 stars without any hesitation. Cons: if parking is free for guest, that would have been perfect. :)"

"Nice room, but very quiet location with little food n shopping options in the immediate surroundings. The fire alarm went off, but the announcement could not be heard inside the room. This is a fire safety concern that needs to be looked into."