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Reviews of Hotel Atlantic

3 out of 5
Hotel Atlantic
Europaplads 10, Aarhus

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1140 reviews" "
Rating 8 - Good. 444 out of 1140 reviews" "
Rating 6 - Okay. 108 out of 1140 reviews" "
Rating 4 - Poor. 31 out of 1140 reviews" "
Rating 2 - Terrible. 18 out of 1140 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Timothy

Business traveller
Disliked: Amenities, property conditions & facilities
The fellow who checked me in was pleasant but that is about all the good I can share about my experience at this hotel. The site indicated that on-site parking was included but it is not. The parking garage elevator is broken. When I used the stairwell after getting to my room because one of the two passenger elevators is out of service and the other one is slow, I discovered that the stairwell goes outside of the building to the parking garage where I ended up stuck with no egress. I could tell that the parking garage had not been used in a very long time. Breakfast the next morning was fine but I will not return to this hotel.
Stayed 1 night in Apr 2024
Response from Alexander on 29 Apr 2024
Dear Timothy,Thank you for taking the time to give us your feedback. We are sorry that the site indicates parking is included If this is the case, then it is a mistake. It is not, and never has been. We apologize for any inconvenience you may have experienced due to our renovation. Both elevators are now up and running again. I have forwarded your experience with the stairs to the right person. We will use your exeprience to see if we can do anything different, if anything similar happens in the future.

10/10 Excellent

Jesper

Stayed 1 night in Feb 2024
Response from Amalie /Hotel Atlantic on 10 Feb 2024
Hej Jesper,Tusind tak for det flotte 10-tal! Vi er glade for, du har nydt dit ophold, og vi glæder os allerede til næste gang, du kommer ;)De bedste hilsner,

10/10 Excellent

Lene Haven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Anne Sofie on 1 Feb 2024
Kære Lene,Sød musik i vores øjne! Eller, hvordan det nu er. Vi glæder os over, at du nød dit ophold. Håber, at vi ses snart igen!Bedste hilsner,Anne SofieHotel Atlantic

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Anne Sofie on 9 Jan 2024
Dear Andre,10 out of 10 is our love language! Seems like it is your as well. We hope to see you back in Aarhus soon!Best regards,Anne Sofie - Hotel Atlantic

10/10 Excellent

Morten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Groet value for Money with a view!
Stayed 1 night in Dec 2023
Response from Anne Sofie on 28 Dec 2023
Kære Morten,Vi samler på 10 ud af 10 - tak for at tilføje en til vores (store) samling. Vi håber at byde velkommen til en 10 ud af 10-oplevelse igen snart. Godt nytår til dig :)Bedste hilser,Anne SofieHotel Atlantic

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anne Sofie on 28 Dec 2023
Kære Anja,Gode anmeldelser er vores kærlighedssprog - tak, for at give os endnu en! Hav et rigtig dejligt nytår.Bedste hilsner,Anne SofieHotel Atlantic

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed
Large room with the most comfortable bed of our trip. My wife appreciated the bath tub.
Stayed 1 night in Nov 2023
Response from Receptionist on 15 Nov 2023
Dear Terrence,Thank you for the great feedback!We hope you enjoyed your stay at our hotel and hope to welcome you again in the nearest future :DBest regards,Hotel Atlantic

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cozy, great location, great view and great breakfast!!
Stayed 2 nights in Oct 2023
Response from Anne Sofie on 14 Oct 2023
Dear Sabine,Thank you for your kind review. We're happy that you liked your stay here! Hope to see you soon again.Kind regards,Anne SofieHotel Atlantic

10/10 Excellent

Hans

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, outstanding breakfast, superb room, absolutely first-class stay
Stayed 1 night in Oct 2023
Response from Nhien on 4 Oct 2023
Dear Hans,Thank you for the lovely feedback! We really appreciate it!We are really happy that you enjoyed your stay with us and hope to welcome you back in the nearest future :)Best regards,Hotel Atlantic

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, breakfast can be very crowded. Can be a little noisy on a main busy rd and a nightclub very close by. Comfortable beds and room, great views.
Stayed 3 nights in Sep 2023
Response from Amalie /Hotel Atlantic on 4 Oct 2023
Dear Helene,Thank you very much for the review! We are glad to see that you enjoyed your stay and your room.We are hoping to welcome you again at any other time, should you come by Aarhus.Best regards,

8/10 Good

Michael

Stayed 1 night in Sep 2023
Response from Receptionist on 3 Oct 2023
Kære Michael,Mange tak for din anmeldelse!Vi håber at du har nydt dit ophold hos os og håber at byde dig velkommen en anden god gang :)De bedste hilsner,Hotel Atlantic

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, friendly stsffy
Stayed 2 nights in Sep 2023
Response from Olivia on 13 Sept 2023
Dear DavidThank you for your kind feedback.We are delighted to hear that you had an excellent experience.WE are glad the our HOtel's location was convinient for you and that you fund our staff to be friendly.We look forward to welcoming you back in the future.Best wishes,Olivia - Hotel Atlantic

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Admiral is a very nice hotel. Our room was spacious and clean. The location is great, right on the water a couple of blocks from Nyhaven. We enjoyed our stay.
Stayed 2 nights in Sep 2023
Response from Olivia on 7 Sept 2023
Thank you very much for taking the time to write us a nice feedback! :)We rae very happy to hear you enjoyed your stay at Hotel Atlantic.We hope to welcoming you again another time.Have a wonderful summer!Best wishes,Hotel Atlantic

8/10 Good

John, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in city center. The area around the hotel is noisy and a bit messy.
Stayed 2 nights in Sep 2023
Response from Nhien on 4 Sept 2023
Dear John,Thank you very much for the feedback!We hope you enjoyed your stay with us and hope to welcome you again in the nearest future :)Best regards,Hotel Atlantic - Nhien

6/10 Okay

Dominika

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff was very unhelpful and not accommodating at all. Beds - TERRIBLE. Literally felt like broken - super soft. Bfast limited selection with not a good coffee. Location was the only good thing about this place.
Stayed 3 nights in Aug 2023
Response from Anne on 1 Sept 2023
Dear Dominika,Thank you for your review. We are very sorry to hear that you did not find us helpful - we strive to do our absolute best and to make our guests feel welcome. We would be glad if you could elaborate on your experience in an e-mail to us.Best regards,Anne /Hotel Atlantic

8/10 Good

Christina

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We really enjoyed our harbor view suite - tons of room for a family and a fantastic view. The breakfast was lovely, but make sure you make a reservation on the weekend or you will have a difficult time using your breakfast benefit. If you like to sleep with your windows open, the surrounding area gets very loud at night due to the nearby nightclub and bars. Our main complaint here was the parking. We paid $27 USD to park in the garage which is perfectly fine, however at check out your parking becomes deactivated as it is associated with your room key. We wanted to get lunch after checking out, and parked in what the receptionist said was the “free parking on Sunday lot” adjacent to the hotel. Since we don’t speak Danish, we trusted the reception that we could park there. After only being parked for a brief period, we had a $100 parking ticket. Very disappointing as we had already paid over $100 to park at Hotel Atlantic that week.
Response from Olivia on 30 Aug 2023
Dear ChristinaThank you very much for taking the time to write us a nice feedback, it means a lot to us to hear all the guest observations.We are happy to hear you enjoyed your stay in Atlantic despire being a very centric Hotel in the heart of Aarhus city.We are terribly sorry for the inconvinience cause by the parking misinformation.We trusted the city provided with a public sign close to the parking area where all citizen can read the rules of parking both in english and danish. We hope you enjoy the rest of your summer!Best wishes,

8/10 Good

mindy

Stayed 1 night in Aug 2023
Response from Nhien on 15 Aug 2023
Dear Mindy,Thank you for the nice feedback! We hope you enjoyed your stay with us and hope to welcome you back in the nearest future :DBest regards,Hotel Atlantic - Nhien

10/10 Excellent

Luke

Fantastic stay, really lovely place, kind staff!
Fantastic stay, really lovely place, kind staff, very good breakfast, PERFECT location. Just spot on.
Stayed 2 nights in Aug 2023
Response from Amalie /Hotel Atlantic on 8 Aug 2023
Dear Luke,Thank you so much for the fantastic review. We are very happy to see that you enjoyed your stay with us! If you are planning on returning to Aarhus, we will be lucky to welcome you once again!Best regards,

10/10 Excellent

James

Stayed 1 night in Jul 2023
Response from Nhien on 4 Aug 2023
Dear James,Thank you for the review! We hope you enjoyed your stay with us and hope to welcome you back in the nearest future :)Best regards,Hotel Atlantic - Nhien

10/10 Excellent

Anikka

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of my favourite hotels in Denmark. The only negative thing is the lack of onsite/inclusive parking.
Stayed 1 night in Jul 2023
Response from Anne Sofie on 21 Jul 2023
Dear Anikka,Thank you for your review. We're very happy to hear! We love having you with us. Looking forward to next time!Kind regards,Anne SofieHotel Atlantic

8/10 Good

Peter

Liked: Cleanliness, staff & service
👍👍👍
Stayed 3 nights in Jul 2023
Response from Anne Sofie on 16 Jul 2023
Kære Peter,Tak for din anmeldelse. Det glæder os, at du har nyt dit ophold!Venlig hilsenAnne SofieHotel Atlantic

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lovely hotel - tired in places, great location
Pleasant stay despite being next to the lift! no free upgrade, beverage or late checkout available. Free parking was very limited and not available so had to park on the street and pay. Hairdryer was in pieces and dangerous - reception came with another one - not great but worked. Comfy small room, with balcony. In need of updating in places. Staff lovely and excellent breakfast
Stayed 1 night in Nov 2022
Response from Anna on 26 Dec 2022
Dear Rachel,Thank you for your review. We are thrilled that you enjoyed your stay at Hotel Atlantic despite the inconveniences you experienced throughout your stay. We hope to welcome you back another time!Kind regards,Anna /Hotel Atlantic

8/10 Good

Slawomir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Ingrid on 3 Dec 2022
Dear Slawomir,Thank you for your review. We hope to see you soon again in Hotel Atlantic!Kind regards, Ingrid / Hotel Atlantic

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location near the town centre and train station. Amazing breakfast!
Stayed 8 nights in Sep 2022
Response from Amalie /Hotel Atlantic on 3 Oct 2022
Thank you very much for your review! We are happy to see that you enjoyed your stay - and our breakfast in particular. We will be glad to welcome you again at any other time.Best regards,

10/10 Excellent

Freddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very good hotel, great location. Quiet, comfortable, clean.
Stayed 4 nights in Sep 2022
Response from Receptionist on 29 Oct 2022
Hello Freddy,Thank you for the great review! I am glad to see you enjoyed the hotel and the location.Kind regards,Kristine / Hotel Atlantic

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Good location near restaurants and train station. Great breakfast with stunning views. Only thing they forgot to offer was the drink credit: 75KR, perhaps because desk-clerks were so young. Nice clean city.
Stayed 2 nights in Sep 2022
Response from Amalie /Hotel Atlantic on 17 Sept 2022
Dear Adrian,Thank you for your review, we are very glad that you enjoyed your stay with us. We hope to welcome you again at any time!Best regards,

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Breakfast was varied and plentiful with a great vista from the 10th floor. Gluten free bread for my partner was no trouble at all. All the team was lovely, particularly Kristina in reception was a stand out, always smiling and answering any questions.
Stayed 2 nights in Sep 2022
Response from Receptionist on 11 Sept 2022
Dear Luke, Thank you for taking the time to evaluate your stay with us! We appreciate your kind words, and we are happy to hear you enjoyed your time here. We hope to see you another time :)Kind RegardsPernilleHotel Atlantic

10/10 Excellent

jesper

Stayed 1 night in Aug 2022
Response from Silja on 30 Aug 2022
Kære Jesper, Tusinde tak for den super flotte anmeldelse. Vi håber meget på, at kunne byde dig velkommen igen en anden gang. Med venlig hilsen, Silja/ Hotel Atlantic

8/10 Good

Fiona, New Malden

Stayed 2 nights in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central comfortable hotel
Hotel was excellent. Very clean and modern decor. Quite close to the train station and town centre for exploring. Breakfast on the rooftop for views of the town.
Stayed 1 night in Aug 2022
Response from Alexander on 13 Aug 2022
Dear Susan, Thank you very much for the great review of our hotel. We are very delighted that you enjoyed staying at Hotel Atlantic, and the new modern look aswell as our breakfast on 10. floor. We hope to see you again in the future.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was ideal and the hotel was great.
Stayed 3 nights in Aug 2022
Response from Silja on 11 Aug 2022
Dear Adam, Thank you for your great review. We are glad that you liked our hotel and the location. We hope to welcome you another time. Best regards, Silja/ receptionist

10/10 Excellent

Dimitrios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Alexander on 6 Jul 2022
Dear Dimitrious Thank you so much for the review. We hope to welcome you to Hotel Atlantic another time. Best wishes, Alexander Receptionist, Hotel Atlantic

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was easy to find from railway and bus station. Travelling around was thus easy. Main shopping streets and lots of restaurants and cafes close by. Well behaved but exuberant crowds of friendly English speaking Danes.
Stayed 2 nights in Jun 2022
Response from Ani on 19 Jun 2022
Dear J Waow thank for your wonderful review, we are happy so see that you had a great stay at Hotel Atlantic. We hope that we can welcome you again in the future. Kind regards, Ani - Hotel Atlantic

10/10 Excellent

LUIS

Stayed 1 night in Jun 2022
Response from Johanne on 17 Jun 2022
Kære Luis tusind tak for din anmeldelse, vi sætter stor pris på at du tager dig tid til at fortælle os om hvad du synes om vores hotel. Det ser ud til at du har været glad for dit ophold hos os, det er vi meget glade for at høre, vi håber vi kan byde dig velkommen igen en anden gang. De bedste hilsner Johanne hotel Atlantic

4/10 Poor

Fiona

Stayed 1 night in May 2022
Response from Kristine on 3 Jun 2022
Dear Fiona, Thank you for reviewing our hotel. I am disappointed to see it did not live up to your expectations, I hope you give us another chance some other time :-) Kind regards, Kristine Hotel Atlantic

6/10 Okay

Samuel

Stayed 1 night in May 2022
Response from Kristine on 3 Jun 2022
Dear Samuel, Thank you for reviewing our hotel. I am happy to see you had a good stay. I hope you will choose us again next time you visit Aarhus. Kind regards, Kristine Hotel Atlantic

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating check in by Ms Kristina, for both me and my bicycle. Lovely room with a gorgeous view.
Stayed 1 night in May 2022
Response from Receptionist on 12 Jun 2022
Dear Janos, Thank you so much for evaluating your stay with us! We are happy to hear, you enjoyed your stay! I will pass on your kind words to Kristine :) We hope to see you another time. Kind Regards Pernille Hotel Atlantic

8/10 Good

Kelly

Stayed 2 nights in Apr 2022
Response from Olivia on 4 May 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Peter Jeppe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022
Response from Ingrid on 30 Apr 2022
Kære Peter, Tusinde tak for din anmeldelse. Vi håber på at kunne byde jer velkommen snart igen! De bedste hilsner, Ingrid Hotel Atlantic

10/10 Excellent

Colin

Stayed 1 night in Mar 2022
Response from Ingrid on 27 Mar 2022
Kære Colin, Tusinde tak for din anmeldelse. Vi er glæde for at du haft et godt ophold hos os. Vi håber at kunne byde dig velkommen snart igen! De bedste hilsner, Ingrid Hotel Atlantic

10/10 Excellent

Lars Borg

Stayed 1 night in Feb 2022
Response from Ani on 26 Feb 2022
Hej Lars Tak for din feedback - vi elsker at se anmeldelser som din! Vi håber at kunne byde dig velkommen igen i fremtiden. De bedste hilsner Hotel Atlantic

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Frederik on 8 Dec 2021
Hej Christine, Tak for din dejlige anmeldelse! Vi håber at se dig igen snart:)

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Ani on 5 Dec 2021
Hej Ramon, tak for din feedback den sætter vi pris på :)

6/10 Okay

Ahrash

Travelled with family
Liked: Cleanliness
No parking was available which is the main reason I booked this place - room wasn’t ready on time - loud bass from neighboring buildings and rooms from parties well into the night…
Stayed 1 night in Nov 2021
Response from Anne on 29 Nov 2021
Dear Ahrash, thank you for taking your time to write us a review! This means a lot to us. I can see that you room was ready at 15.20 - I apologize for the 20 minutes delay and hope that this did not cause too much inconvenience for you. We try our best to make our guests aware that we only have a limited number of parking spots and that you need to pre-book a spot. However, there are lots of public parking spaces very close to the hotel - we hope that you found one :) The city life comes with the occasionally noise of other people's lives - we hope that you got a good night sleep after all. Have a great day! We hope to see you soon again :) Best regards, Anne Hotel Atlantic

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021
Response from Ani on 6 Nov 2021
Dear Anonymous, thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great. Short overnight stay and great staff especially with such a late check in. Breakfast was awesome on the top floor
Stayed 1 night in Oct 2021
Response from Isabella on 3 Nov 2021
Dear Guest. We are very pleased to hear that you had a good stay with us. We hope to be welcoming you back soon. Best regards, Isabella, Hotel Atlantic

10/10 Excellent

James, Greencastle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect for exploration of the city. Every member of the staff was friendly and engaging. I would definitely stay at this hotel again. Be sure to check out the robotic bird chaser on the roof of Dokk1 across the street which is visible from the hotel breakfast room.
Stayed 1 night in Oct 2021

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best price/value in Aarhus
Great hotel, newly renovated rooms, and friendly staff. Very good location for an easy 5 minute walk downtown. Best view in town breakfast on the 10th floor. Great hotel, and so nice they are not a chain.
Stayed 1 night in Sep 2021
Response from Ani on 22 Sept 2021
Dear Allan, thank you for the kind words! Nice to hear that you enjoyed our view of the town. We hope to welcome you soon again.

8/10 Good

Karina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021
Response from Receptionist on 15 Sept 2021
Hej Karina, Tusinde tak for din anmeldese! Vi er glade for du har nydt det. Vi håber at kunne byde dig velkommen tilbage en anden gang. Venlig Hilsen Pernille Hotel Atlantic

10/10 Excellent

Kritchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Receptionist on 15 Sept 2021
Dear Kritchai, Thank you for evaluating your stay with us. We appreciate it a lot! We hope to see you another time. Kind Regards Pernille Hotel Atlantic