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Clayton Hotel City of London

Photo gallery for Clayton Hotel City of London

Exterior detail
Deluxe Twin Room | Pillow-top beds, minibar, in-room safe, laptop workspace
Business centre
Point of interest
Executive Double Room | Bathroom amenities | Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Clayton Hotel City of London

VIP Access

Clayton Hotel City of London

4.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Bar
Map
10 New Drum Street, London, England, E1 7AT

Explore the area

  • Popular LocationTower of London11 min walk
  • Popular LocationTower Bridge15 min walk
  • Popular LocationLondon Bridge5 min drive
  • AirportLondon (LHR-Heathrow)57 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

London

Clayton Hotel City of London is located in Tower Hamlets, a neighbourhood in London, and is near the airport and near a metro station. The British Museum and O2 Arena are cultural highlights, and some of the area's notable landmarks include Tower of London and The Shard. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Aldgate East Station is just steps away and Aldgate Station is 4 minutes on foot.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • Tower of London - 11 min walk
  • Liverpool Street - 11 min walk
  • Tower Bridge - 15 min walk
  • The Shard - 5 min drive
  • London Bridge - 5 min drive

Getting around

  • Aldgate East Station - 1 min walk
  • London Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 57 min drive

Restaurants

  • The White Hart - 2 min walk
  • Costa Coffee - 2 min walk
  • The Castle - 2 min walk
  • Exmouth Coffee Company - 2 min walk
  • Shaman Coffee - 2 min walk

About this property

Clayton Hotel City of London

4-star eco-certified hotel near Tower of London
Located close to The Shard and London Eye, Clayton Hotel City of London provides dry cleaning/laundry services, a bar and a 24-hour fitness centre. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks such as:
  • Full breakfast (surcharge), express check-out and luggage storage
  • Concierge services, a TV in reception and smoke-free property
  • A 24-hour front desk, a reception hall and a front desk safe
  • Guest reviews say great things about the breakfast
Room features
All 212 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • Daily housekeeping and phones

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Lithuanian, Polish, Romanian, Spanish, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16 for adults and GBP 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Frequently asked questions

Is Clayton Hotel City of London pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Clayton Hotel City of London?

As of 31 May 2023, prices found for a 1-night stay for 2 adults at Clayton Hotel City of London on 11 Jun 2023 start from €182.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Clayton Hotel City of London?

This hotel doesn't offer parking.

What time is check-in at Clayton Hotel City of London?

Check-in is from 3:00 PM - midnight.

What time is check-out at Clayton Hotel City of London?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Clayton Hotel City of London located?

Located in Tower Hamlets, this eco-certified hotel is 0.6 mi (0.9 km) from Tower of London, and within 3 mi (5 km) of The Shard and London Eye. The British Museum and Big Ben are also within 3 mi (5 km). Aldgate East Station is only a 2-minute walk and Aldgate Station is 4 minutes.

Clayton Hotel City of London Reviews

Clayton Hotel City of London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1002 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 278 out of 1002 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 63 out of 1002 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 23 out of 1002 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 14 out of 1002 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2023

6/10 Okay

Rory

Business traveller
Liked: Cleanliness
No recognition of Expedia rewards, put in an accessible room and asked to be changed but was refused.
Stayed 1 night in May 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern, clean and the location was perfect for accessing the underground. Breakfast was excellent
Stayed 3 nights in Apr 2023

6/10 Okay

Puze

Stayed 7 nights in Apr 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay, everything and everyone was helpful, nice and easy
Stayed 10 nights in Apr 2023

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Shower flooded the bathroom (poor design), room service was via app but the app was not checked so you had to go to lobby to get anything, poor location for tourists (financial district), some members of the staff were fantastic, but some were quite rude
Stayed 3 nights in Mar 2023

10/10 Excellent

Neil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is finished to a very high standard compared with other 4 star hotels in which we have stayed. The interiors a Staff were excellent, built a great rapport and should be proud of the service they achieve. The only nit picking detail which could have improved our (spotless and well specified) room would have been an extra set of drawers if we had been staying longer. But really, overall, this is a very nice hotel which is now on our shortlist for returns to London.

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the hotel breakfast was good.
Stayed 2 nights in Feb 2023

4/10 Poor

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel is nice enough, but television in room did not work, so got moved and of the three televisions in our upgraded room (fair play)none actually connected to the service and only one allowed chrome cast. Receptionists the next day seemed to think this was funny as opposed to anything that required an apology.
Stayed 1 night in Feb 2023

10/10 Excellent

Phedjina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 3 nights in Feb 2023