10/10 Excellent
Jeanna
3 Jun 2023
Liked: Cleanliness, staff & service, property conditions & facilities
We had a little splurge and stayed at Park Plaza for a couple of nights at half term. We had a suite with river view and it was lovely. I didn’t realise you could request Vauxhall or Westminster views - with hindsight I would have requested Westminster view. Nice position for exploring London and room comfy enough if you just want to lay low for a while. Really appreciated the Park Plaza app, where you could get a virtual key card, order room service, have a WhatsApp chat with a staff member at the hotel, or book slots for breakfast / pool / gym. My only complaint was that despite turning up in our time slot which we had pre-booked for breakfast, we were told that the restaurant (with views of Westminster) was full and we could go to a meeting room on level -1 and have breakfast there. Disappointing but not enough to change my review from 5 stars!
Jeanna
Stayed 2 nights in May 2023