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The Strand Palace Hotel

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Deluxe King | In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio King | In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio Double | In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio Double | In-room safe, desk, blackout curtains, free WiFi
Deluxe Double | In-room safe, desk, blackout curtains, free WiFi

Overview of The Strand Palace Hotel

VIP Access

The Strand Palace Hotel

4.0 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
372 The Strand, London, England, WC2R 0JJ

Explore the area

  • Popular LocationPiccadilly Circus12 min walk
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben16 min walk
  • AirportLondon (LHR-Heathrow)51 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

London

In the entertainment district, The Strand Palace Hotel is in London City Centre, a neighbourhood in London with great airport proximity. London Dungeon and Tower of London are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Big Ben. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Guests love the hotel's convenience for public transportation: Covent Garden Underground Station is 5 minutes on foot and Charing Cross Underground Station is 6 minutes.
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Map

What's nearby

  • Covent Garden Market - 3 min walk
  • Trafalgar Square - 7 min walk
  • Piccadilly Circus - 12 min walk
  • London Eye - 14 min walk
  • Big Ben - 16 min walk

Getting around

  • Covent Garden Underground Station - 5 min walk
  • London Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • Nell Gwynne Tavern - 2 min walk
  • LEON - 2 min walk
  • Christopher's - 2 min walk
  • Campagne + Fromage - 2 min walk
  • Sofra - 3 min walk

About this property

The Strand Palace Hotel

4-star eco-friendly hotel refurbished in 2020 and located near London Bridge
Located close to Covent Garden Market and London Dungeon, The Strand Palace Hotel provides a cafe, dry cleaning/laundry services and a bar. The on-site British cuisine restaurant, Haxells Restaurant & Bar, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • Full breakfast (surcharge), express check-out and a porter/bellboy
  • A 24-hour front desk, laundry services and smoke-free property
  • A vending machine, a lift and multilingual staff
  • Guest reviews speak highly of the helpful staff and proximity to the airport
Room features
All 788 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 19-19 for adults and GBP 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Haxells Restaurant & Bar
  • Gin Palace

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between GBP 19 and GBP 19 for adults, and GBP 10 and GBP 10 for children (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Is The Strand Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from €180.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Strand Palace Hotel?

This property doesn't offer parking.

What time is check-in at The Strand Palace Hotel?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at The Strand Palace Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Strand Palace Hotel located?

Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.

Can I cancel my reservation for free at The Strand Palace Hotel and receive a full refund?

Yes, The Strand Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Strand Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.

The Strand Palace Hotel Reviews

The Strand Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1051 out of 2022 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 615 out of 2022 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 197 out of 2022 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 95 out of 2022 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 64 out of 2022 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were taking our three year old to the theatre, location of hotel was great for this, all the staff were so friendly to our granddaughter which you don't always get, children in our country are often overlooked, the only down side was the restaurant didn't cater for children, with this in mind I don't mean they should cater your usually chicken nuggets etc with chips, but maybe a child size portion off the main menu could be an option
Stayed 2 nights in Jan 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this hotel several times and never disappointed. Staff are always friendly and helpful.
Stayed 2 nights in Jan 2023

10/10 Excellent

Laura-Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good rates. Clean and modern.
Stayed 1 night in Jan 2023

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around positive hotel experience! Great location, staff very helpful loved the restocked mini bar. Only complaint was the bed was hard. Would absolutely stay there again though
Stayed 4 nights in Jan 2023

8/10 Good

k Thanduanlung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the hub of the city... excellent location, few minutes walk to the Waterloo bridge (for sight seeing.. overlooking the London eye) and convent underground station to move around. Restaurant and bar close by if you don't like what's inside the hotel itself! It's all about the location!
Stayed 2 nights in Jan 2023

10/10 Excellent

Lucie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean and good breakfast
Stayed 2 nights in Jan 2023

10/10 Excellent

Marta

Liked: Staff & service, amenities
Although the room was small, it was roomy enough for one. The cleaning service was good overall, but on two days I was there my trash can was not emptied. The room as a whole was very tidy so this caught me by surprise. I am a woman travelling alone, and I felt safe and secure in the area. I plan to make The Strand my hotel of choice on my visits to London.
Stayed 5 nights in Jan 2023

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the hotel is old so a lot of corridors and you could hear people walking back to their rooms.
Stayed 1 night in Jan 2023

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff and lovely amenities. The only downside were the elevators. One of three were out of service and wait times and number of people that could fit was tight. A large hotel with small elevators and one being out of order was annoying. The property was clean, the room was nice and great, great location to many shows, shopping and restaurants.
Stayed 4 nights in Jan 2023

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again