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The Strand Palace Hotel

Photo gallery for The Strand Palace Hotel

Deluxe King | In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio King | In-room safe, desk, blackout curtains, free WiFi
Breakfast, lunch, dinner served; British cuisine
Lobby sitting area
Shower, designer toiletries, hair dryer, towels

Overview of The Strand Palace Hotel

VIP Access

The Strand Palace Hotel

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
Map
372 The Strand, London, England, WC2R 0JJ

Explore the area

  • Popular LocationPiccadilly Circus13 min walk
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben16 min walk
  • AirportLondon (LHR-Heathrow)45 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

London

In the entertainment district, The Strand Palace Hotel is in London City Centre, a neighbourhood in London with great airport proximity. London Dungeon and O2 Arena are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Piccadilly Circus. Big Ben and Buckingham Palace are two other places to visit that come recommended. Guests love the hotel's convenience for public transportation: Covent Garden Underground Station is 5 minutes on foot and Charing Cross Underground Station is 6 minutes.
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Map

What's nearby

  • Covent Garden Market - 3 min walk
  • Trafalgar Square - 8 min walk
  • Piccadilly Circus - 13 min walk
  • London Eye - 14 min walk
  • Big Ben - 16 min walk

Getting around

  • Covent Garden Underground Station - 5 min walk
  • London Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • Itsu - 1 min walk
  • Ole & Steen - 2 min walk
  • The Wellington - 1 min walk
  • Honest Burgers - 2 min walk
  • The Coal Hole - 1 min walk

About this property

The Strand Palace Hotel

4-star eco-certified hotel refurbished in 2020 and located near Trafalgar Square
Located close to Covent Garden Market and London Dungeon, The Strand Palace Hotel provides a cafe, dry cleaning/laundry services and a bar. The on-site British cuisine restaurant, Haxells Restaurant & Bar, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • Full breakfast (surcharge), express check-out and a front desk safe
  • Concierge services, a computer station and multilingual staff
  • Tour/ticket information, smoke-free property and laundry services
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to the airport
Room features
All 788 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 19-19 for adults and GBP 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Haxells Restaurant & Bar
  • Gin Palace

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 19 to 19 for adults and from GBP 10 to 10 for children
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Is The Strand Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Strand Palace Hotel?

As of 31 May 2023, prices found for a 1-night stay for 2 adults at The Strand Palace Hotel on 4 Jun 2023 start from €193.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Strand Palace Hotel?

This property doesn't offer parking.

What time is check-in at The Strand Palace Hotel?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at The Strand Palace Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Strand Palace Hotel located?

Located in London City Centre, this eco-certified hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.

The Strand Palace Hotel Reviews

The Strand Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1128 out of 2064 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 581 out of 2064 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 196 out of 2064 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 97 out of 2064 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 62 out of 2064 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Emlyn

Travelled with group
Liked: Cleanliness, staff & service
It is a very impressive place from the lobby. My single room was like a closet. The small bathroom had been upgraded and was nice.
Stayed 3 nights in May 2023

8/10 Good

Sharon, FPO AE

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel. Helpful staff. Great location.
Stayed 1 night in May 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at The Strand was amazing. I was traveling solo and felt so safe. The single room was cozy and just the right size. Everything was clean and I was even able to check in early which was so helpful! I would definitely stay here again!
Stayed 3 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, right on the Strand Theater District and block or two from the Covent Garden market/restaurant area. About 3 blocks from the Embankment and the Covent Gdn Underground stns. English Breakfast buffet was great, as was Joe Allen's restauraunt on-site. Hotel was clean and well run. Only downside was that, as expected, my room for one was small.
Stayed 9 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. I would definitely return. Thank you
Stayed 1 night in May 2023

8/10 Good

Bobi

Travelled with family
Pros: Great hotel, nice historic vibe, very good breakfast. Cons: Small room with no place to put clothes, and no where to hang towels in the small bathroom.
Stayed 6 nights in May 2023

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Strand Palace is perfectly positioned for theatre land. The hotel staff are always courteous and very helpful. All hotel facilities were clean and excellent. Food and choice were superb.
Stayed 1 night in May 2023

10/10 Excellent

Gerald, Waterbury

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, rooms always clean, very generous breakfast and an excellent location. I've stayed here before and shall stay here again.
Stayed 5 nights in May 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Centrally located, comfortable rooms, very attentive staff and the daily breakfast buffet was exceptional! Highly recommend!
Stayed 3 nights in May 2023

10/10 Excellent

Raymone

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice and they let me check into my room early. Loved it
Stayed 4 nights in May 2023